Different organizations have their own definite way of maintaining innovations. Innovations have become central in every organizations strategy and performance and it is among one of the top priorities in any given organization. The most common derivers of innovations are people and the culture in an organization. An organization needs the right people so as to manage new innovations in order to increase its performance. Change is something that is inevitable in the life of any given organization. Each organization experiences change due to new innovations and they have to find out ways to cope with the new innovation for their growth and survival. The organization I choose to discuss is the hospitality organization which is an organization where there are so many innovations coming their way since they deal with customers and they have to satisfy them through their product and services.
Hospitality organizations develop new innovations everyday with specific goals and objectives in mind. First of all, they have to meet the needs of their clients despite any challenges they might be facing as an organization because the client comes first. They will always be on the look out on the ways to improve their services so as to attract more clients and to prepare to exist and grow in the ever changing environment. Managing innovation in a hospitality organization involves both the employees and the management of the industry. It involves all management levels and they should be able to identify and solve any problems surrounding the organizations so as to be able to embrace new innovations in the industry. Through this, the organization experiments, improves and gets the opportunity to increase its delivery capacity to both new and old customers. Through continuous change and innovations in the industry, it is also able to deliver new and improved products and services to its customers and this is an advantage to the company since it creates a sustainable competition in the market.
The best approach in managing innovation in the hospitality industry is by sharing leadership and ideas between the management and the employees. This will create a very conducive environment to work in since they will both share ideas on how to embrace the new technology and innovations for the improvement of the industry. In any given organization, employees have to share responsibilities and this applies to the hospitality organization. Through sharing responsibilities, they are able to come up with great ideas on how to improve their products and delivery systems within the set standards. In addition, they are able to handle and manage any coming innovations in the organization together and use them to increase the performance of the industry. Sharing of decisions and leadership in the organization will help create a culture that supports their efforts and goals to improve the organization.
The managers need to outperform their previous practices by concentrating on the innovations network and by understanding the complexity of the new innovations in the market. The management should work together with the networking firms that bring innovations so as the new innovations can bring positive results in their hospitality industry. Innovations needs to be approached systematically and managers in the industry have a lot of control on the innovation process in the organization. Employees are to be involved by enhancing their abilities, knowledge and skills and by empowering them to make wise decisions. Employees can also be motivated and by working together with the management of the hospitality organization, they will be able to implement new innovations in the market in their organization. Furthermore, employees are to be encouraged to take responsibilities such as training, grooming, safety and scheduling members which efficiently helps to evolve good leaders in the organization. They should also collaborate with suppliers, guests and competitors so as to learn what is new in the market and this will help them improve their hospitality sector. They should interact positively with each other in order to learn on how to effect any changes that may come their way.
In the hospitality industry, the approach for innovations has to be customer oriented since their services are provided to customers and they need to satisfy them (Tidd and Bessant, 112). The governing systems should be dynamic enough and should also be beyond the needs and wants of their customers so as to keep the current customers and attract new ones. In implementing the new innovations, the organization should encourage employees to search and identify new methods and approaches that can be used to improve customer satisfaction in the hospitality industry.
Hotels are good examples of a hospitality organization and they benefit a lot from technological developments and through the new innovations, the hotel industry has improved tremendously. The hotels should be able to upgrade themselves with the latest innovations so as not to be left behind. The industry has to work hard to manage every new innovation since they help to develop their products and services. Through embracing the new innovations and managing them well, the hotel industry will grow and they will be able to make may profits due to increased demand for their services.
In any given organization, innovation management involves every workers contribution in the company’s development. Through every individual’s creative contribution, an organization is able to respond to both external and internal opportunities and through their joined efforts, they will be able to introduce new products and ideas in the ever-changing and developing markets.
Works Cited
Tidd, Joe and Bessant, John. Managing Innovation: Integrating Technological, Market and Organizational Change 4e - first ed. with Keith Pavitt. Chichester: Wiley, 2009.Print
