Purpose and scope
This audit aims at evaluating WIESER Company which is a licensed company for freight shipping and trucking. This is a field that encompasses adverse risks. Therefore, this audit aims at identifying these risks, employing concrete measures and coming up with possible deficiencies associated to the system and come up with more recommendations that may boost the performance of the system. The various factors that the report aims to consider in the audit top management leadership and support, risk assessment and standards development, communication and enforcement, accident evaluation and reporting, emergency response, fleet performance measurement, driver conduct promotion, driver competence, hiring and training, vehicle maintenance, and driver service hours.
The management
Activities of a company reflect the internal standards of a company which are reflected in the existence of logical measurable expectations in the company. These measurements are extremely significant in the indication for the effectiveness of internal standards of a company. WIESER being a fleet company it has to maintain fleet standards, policies, and procedures. Therefore, revision for these elements has to be conducted every day to improve service delivery.
The WIESER management team is extremely keen on its fleet which defined by people, property, liability, material, and equipment. Audits are significant to the company as they aid the company in fostering development of fleet risk control standards. The company has been able to employ various control actions that are aimed at reducing detected non-conformities as well as their outcome. External audit would be extremely significant in barring challenges that may be hidden by the management of a company.
Risk Assessment and Standards Development
WIESER being an international company dealing with fleet and trucking management it is exposed to a lot of risks. Therefore, it is vital for the company to conduct continuous evaluation of internal and external standards. In this case, internal standards evaluation is conducted with adverse seriousness as it seeks to explain the expected or the actual losses the companies are likely to incur in from of people, property, liability, equipment, and material. Therefore, WIESER has to conduct extensive review of fleet standards, policies, and procedures.
WIESER has an extremely competent agency management that encompasses safety managers and crush analysts. These individuals are entitled the duty of evaluating accidents and giving the necessary report to the company.
Communication enforcement and standards
Communication is an extremely significant element in any form of management. It aids in identifying risks and communicating of them at the urgency needed. Therefore, the top management should ensure excellent platform of communication with the various stakeholders in the company. WEISER has maintained excellent communication platform within its fleet management. The company employs the grievance system which is meant to ensure employees have a chance to ask questions to the management with no hindrances.
Accident Reporting and Analysis
Accidents are common challenges for companies operating fleets and trucking businesses. Therefore, WIESER Company which is an outstanding in the sector adopts an excellent accident reporting and analysis system. The system is extremely effective in collecting information at the accident scene. The company has hired reliable safety managers and crash analysts, who respond extremely fast to any accident that takes place involving any WIESER fleet.
The company has ensured rapid response to any scene of accident. This is by ensuring there is a representative of the safety management at the accident scene immediately it occurs. The representative collects evidence from the scene of the accident and evaluates with some witnesses on what properties have been destroyed.
If the driver involved in the accident is not injured or is in minor injuries is directed to protect the crash scene, provide care for the injured, report crash to the safety manger, and collect crash information. Crash information includes date and time of the crash, name of the victims, and location of the crash scene.
If the safety manager may not reach the scene of the accident immediately, he or she should determine all injuries that have occurred, order the required equipment, direct parties involved to move their vehicles from traffic lanes to let the traffic flow as well as position the car in a manner that it may cause further danger.
At the accident scene, there is certain information that needs be collected by the safety manager. This information includes; state of the vehicle, weather condition and roadway, contributing factors like logbook and pattern, diagram and measures of various crash factors like skid marks of wheels and physical description of the significant object, driver’s account and photograph of crash scene.
This information would be extremely vital to the company in future. The management uses these details to train the drivers willing to work with the company. Once these drivers are informed of the possible crashes that may occur and the possible scenes of accidents they may avoid them in the future. This is an extremely critical significance for any company operating fleet management business.
Fatigue Driving
WIESER Company has an extensively well structured plan tame fatigue driving as well as any other problem that may occur in the process. The company has ensured that as each bus leaves the station it has two drivers and the company ensures there are backup drivers in every station. This ensures that once one of the drivers develops a health problem, which may bar him from safe driving an abrupt substitution with the next driver is done. This is the best strategy to prevent occurrence of accidents as a result of fatigue.
Vehicle Inspection and Maintenance
WEISER has to ensure that all vehicles are well maintained. Therefore, the company ensures that there are continuous repairs for the fleet. The company has developed a maintenance system for all vehicles. The maintenance includes, cleaning, oiling, and component changing, fueling and checking of the frost protective, brake and coupler hydraulic oil. This maintenance is extremely significant in making vehicles efficient by sustaining their high performance through reduced fuel consumption. To maintain proper performance of vehicles, the company equips its drivers with adverse knowledge on repair and maintenance.
Deficiencies and Recommendations
The aim of the audit for WIESER Company was to evaluate risks that are likely to occur in its daily operations. However, there are various steps that may be undertaken to prevent and handle any challenge that the company may experience.
The first recommendation is to improve the accountability of employees in the company. Managers should conduct duties accordingly and manage crashes accordingly to avoid extension of risks that may lead to failure of the company.
Timely response for emergency situations is needed for the organization. Therefore, the company should maintain substantial labor force encompassed with excellent communication system that swiftly responds to accidents and crashes. An automatic system should be installed to respond to accidents that may occur.
The company has been unable to evaluate the effectiveness of a training system. To solve this problem, the company should perform skill testing after every training session. The company should come up with a system that evaluates the difference before the training and after the training. These evaluations should be certified to legalize the process of training.
Although, the company has employed the public reporting system using the vehicle plate new system had to be adopted to ensure adverse security for company’s properties. The system should be made efficient through maintaining them short and convenient. The company should maintain a checklist that incorporates vehicle I.D. number date and time that an emergency called, the location, road conditions, traffic conditions, and driver’s action.
The company should also ensure that the drivers of the company do not operate under the influence of drugs, or alcohol. This may be done by implementing a random alcohol and drugs testing system. This would be extremely significant in reducing the challenges that go along with drugs and alcohol abuse among drivers.
