Chapter 16
QUESTION 1
It is prudent to note that there is no ideal ratio between the amounts the firm spent on IT maintenance versus innovation projects. This is because, the cost keep on changing from one year to another. For instance, at the beginning the firm spent about two third of its budget on keeping things running and the rest on new systems mostly security upgrade following hacker attack. After four years when the project had picked momentum, the firm was to spend more than 80% of IT budget on maintaining existing system. It is therefore in order to note that there is no Ideal ratio.
QUESTION 2
The kid’s toolkit approach to management is a good approach to management because it helps in managing conflict within the organization.
QUESTION 3
The first option is called do nothing. Its actual name is voluntary compliance. The action calls for all the business units to voluntarily take into account concerns about infrastructure required to run a system. The approach preserves the right of the business units to vary from standard since it calls for the manager to educate herself/himself about the difficulties that confront their organizations.
The second approach is called enforcement option; in this approach, IT decides on standards and has the absolute authority to control them. The approach is bad because it force the business units to adopt packages and tools that are not their favorites. This might derail worker morale hence leading to low productivity.
The third approach is the gradual migration; it entails classifying known technologies platforms into three groups: emerging, declining and standards. Emerging technologies are relatively new to the firm and promising in future. Declining technologies on the other hand are the opposite of emerging technologies; they are neither particularly promising nor a good fit with the existing infrastructure. Standard technologies are designate which a firm such as IVK could easily support.
Chapter 17
QUESTION 1
This was because the stock price rose to $50 much better than when William had taken over. There was improved stock performance which earned them all nice holiday bonuses and also caused the CEO bonuses to rise.
QUESTION 2
QUESTION 3
Are the measures put in place to try and mitigate or prevent risk from taking place? It is concerned with putting things in levels depending on its usefulness so that each level is a tleast a certain amount safe. This ensures that valuable things are even safer. Such levels may be classified in to level 1, 2, 3 and everything in the same level is equally safer.
