Movenpick restaurant
Introduction
Movenpick restaurant is an organization offering services and products to the respective customers within the market. The technological changes and the increasing trends in the hotel industry depict the need of the organization to develop dynamic approaches that reflects such changes. This depicts the essence of having effective and efficient transformational leadership and embrace organization changes within the industry towards creating a competitive advantage. Transformational leader’s embraces unique qualities that define their leadership style as availed in the preceding analysis that incorporates the respective entities under the leadership style and the organizational change based approaches. Having worked for the restaurant, the organization can be termed as a rapid niche organization which is incremental to change. The organization has the capacity to dominate the market based on the unique services offered by the hotel restaurant. This can be achieved through effectively exploring such opportunities through transformational leadership and developing dynamic approaches on change.
Movenpick restaurant Predisposition to change
Based on the current dynamisms in technology and the respective trends, there is increasing need for organization to have effective and yet stable strategies that can enable it achieve the set organizational objectives. Defined as the movement or that transition from stability to instability and back to stability, organizational change is a tricky process where the organization is required to discover the respective obstacles and incentive of change and take actions and later stabilize the new regime. There are varying durations under which the respective organizations respond to change, having worked in Movenpick restaurant, the organization can be categorized as rapid-niche organization. This is based on the fact that the organization rarely ventures out of the incorporate products and the services although the company ensures that the services and the products are effectively delivered to the customers with no or minimal delays.
This is based on the notion that the organizational strategic operations and the form of leadership embrace such strategies. In relation to the availed analysis and the strategic approaches enacted by the company, it is apparent that the company embraces the incremental change approach. This is based on the fact that the company predisposed changes on the services is adjusted towards incremental change. The approach has enabled the organization to respond on the opportunities in relation the respective business units. Such changes include conducting a detailed market research on the market where the firm is able to discover the opportunities and the threats within the environment. Dynamic approaches and strategies have also been developed where the organization accepts the opportunities that are likely to have marginal returns based on the targeted markets (Amariles & Johnson, 2003).
This has enabled the organization create a unique aspect where such opportunities on the targeted changes are prioritized hence creating a competitive advantage within the market. Venturing and diversifying on the online markets based on the wave of the new technological shift, the company is aiming at targeting those consumers that prefers making online orders and reservations compared. Based on personal experience having worked in the company, it has the ability to change the current approach on change. This is essential towards achieving the bureaucratic culture where values of every employee within the organization are respected and considered during decision making process.
Movenpick restaurant Uncertainty
As organizations operate and indulge in daily operations, the respective decisions that the organization may undertake are normally uncertain in relation to the outcomes or the results that are likely to be projected or reflected back to the organization. Technological changes, seasonal markets and economic frustrations are some of the variables or the facts that are likely to reflect the respective changes on uncertainty within the organization. The form of leadership or the style of leadership embraced by the managers and the leaders within an organization is also likely to define the way the organizations such as Movenpick restaurant are able to manage uncertainty and risks that extend or emerge within the organization. Based on the notion projected by the proactive thinkers, understanding uncertainty entails having a clear insight on some of the respective outcomes. The ability of the organization to cope with uncertainty is based on the strategies that the respective organization has enacted (Peralta, 2003). Such strategies should be able to anticipate or project and identify some of the potential sources, segmenting into the respective brackets (based on those factors that the organization may not be able to control) and accepting the uncertainty through developing flexible goals and objectives.
Based on the dynamism in technology in relation to the changes and trends, Movenpick restaurant faces some uncertainties in relation to the changes. The uncertainty projected by technological changes has the potential to propel the organization towards growth or limiting operations based on strategies that the organization has enacted towards such changes. Movenpick restaurant based on the area of operation, the areas of technological changes that causes uncertainty include; changes in techniques, software and hardware. Changes in software is based on the innovative online applications that enables the consumers access information, hence the organization has to be updated on such changes. In relation to the market changes, the existence of mergers, recessions and booms within the press industry are some of the uncertainties that the company has to consider. Mergers are likely to occur to the competitors hence extending the market dominance which is a threat to the organization while recessions and boom are likely to impact the sales within the market. Developing extensive market research and marketing campaigns are some of the strategic approaches that can aid the organization avert such factors likely to occur within the organization. The political uncertainties are also likely to define the operations of the organization, cases of political instability and strict regulations are some of the factors that are likely to impact the organizational operations within the different operational areas.
The organizational preferred style of change which is targeted ensures that the respective trends and uncertainties are effectively anticipated through a detailed research where the opportunities and necessity are the entities that predispose the incremental change. This depicts how the organization is able to venture in the respective areas by having respective business unit and respective groups. This enables the organization to anticipate, bracket change and accept uncertainties hence ability to stabilize despite the respective uncertainties. Being able to address the respective uncertainty sources enables the organization have a clear insight on some of the risks and the opportunities attached to such uncertainties. The organization is able to stabilize on the respective changes within the market, economy, political or technology more effectively in relation to the enacted strategic approaches. The organizations decision making and operations are in real time where the services offered to the customers are made within the respective time with minimal or no delay.
Redefining Movenpick restaurant Goals
The organizational goals are vital towards defining the direction and respective outcomes that the firm anticipates on the daily operations. Movenpick restaurant like other organizations has enacted and set goals that it seeks to accomplish. The respective goals are stipulated in the preceding preview:
Based on the availed analysis, the stipulated goals can be termed as implicitly stated, this is based on the fact that they lacks the clear aspect on the strategic approaches that needs to be undertaken and also the timeframe under which the goals are based. Narrowly versus broadly based notions are defined in relation to the organization’s goals or objectives extent towards the market or the target consumer’s geographical locations under which the organization targets (Northouse, 2007). This is apparent based on the notion that the narrowly defined goals tends to cover a smaller or narrower approach in relation to the targets and the objectives that the organization seeks to achieve. On the other hand, broadly defined goals or objectives entails instances where the set goals tends to extend on a wider and extensive targets based on the markets and the geographical locations. The goals defined by the organization above are loose based on the lack of a time frame and the respective actions or approaches that the organization seeks to undertake.
In relation to the availed analysis, it is evident that the organization needs to redefine the respective objective stipulated in the above analysis. The goals should have the time frame or how the organization seeks to undertake the respective actions. The objectives should be redefined into: developing strategic approaches aimed at dominating the local and regional market through developing extensive market research and using online platforms, increasing consumer satisfaction through developing a competitive customer care platforms and competitive products and services, increasing the market share within the next 4 months through extensive marketing campaigns, and reducing on the operational costs through reevaluating the supply chain operations.
The availed redefined organizational goals are tighter, broader and explicitly stated. This is essential towards enabling the organization dominate the market and increase market share while also availing the employees with the undertakings that they need to execute towards enabling the organization achieve the set objectives. The redefined goals avails the stakeholders and consumers with a more explicit notion on the organizational direction and the estimated outcomes. Furthermore, this enables the organization establish stronger and closer relationship with the workers where they are able carryout activities that reflects the set objective and the goals of the organization. The goals should also reflect on the organizational mission and vision based on the vast benefits attached towards ensuring that the organizational values are created. The notion behind clear or explicitly stipulated goals is also essential towards creation of an organizational culture where the rituals and the ways through which the employees interact are defined.
Changing Movenpick restaurant Culture
Organizational culture is vital towards defining the ways the employees interact and how they think and feel within the organization amongst themselves. The respective ways under which individuals or employees interact or affiliates with each other largely define the organizational culture based on how they integrate into the collective social context. The style of leadership embraced by an organization largely defines the culture adopted by an organization. Transformational leadership avails an organizational culture that tends to indulge the respective employees with the leaders motivating and encouraging the employees (Lowe & Avolio, 2002). Such a culture yielded enables the employees to share ideas and motivate each other; they are normally committed to the organization and the welfare amongst themselves. The unique values and the rituals of a given organization is what define an organization culture.
Movenpick restaurant culture can be defined as communal, this is based on the fact that, although there is a mutual relationship between the employees and their juniors with friendship created, these individuals are availed with power and mandate to fire or terminate the services of an employee. The notion stipulated in the availed analysis depicts cases where the managers may be forced to let someone go within the organization after vast efforts and commitments are make with no improvements. This case was apparent within the organization where after creating a sense of commitment and motivating the employees, the organization had to terminate the services of some of the employees with the hard decision falling on some of the individuals who had dedicated their efforts towards organizational success. However, the availability of the communal form of culture in Movenpick restaurant allows the organization’s employees to be committed to the organization and also be involved in decision making and daily operations of the organization. The dynamism in the market and increasing trends depicts the essence of organization to develop a culture which can be able to embrace the respective changes.
The communal form of culture although posed with difficult decisions when need to make them arises, it is vital towards enabling the organization adopt on changes. This is based on the fact that the committed and involved employees are easy to engage and involve when such changes arises. Strengthening on the current culture through transformational leadership approach can aid the organization move towards achieving the set goals. The essence of maintaining such a culture is in relation to the attached marginal benefits to the organization in reference to change. According to (Dumdum, 2002), organizational culture largely defines employees satisfaction and retention which is later reflected to the customers. This depicts the numerous benefits attached to need to develop an effective organizational culture where the values of the consumers and those employees are safeguarded. Employee’s interactions and ability to share ideas, connect, motivate each other and have a favorable working environment defines their performances within an organization towards achieving the set organizational goals.
The radical change the organization considers to make is based on the marketing and leadership style. The essence of the marketing approaches is aimed at ensuring that the organization can effectively venture in more segmented market. The change in the marketing strategies entails the organization investing more on online marketing strategies and developing platforms within the respective aspects towards ensuring that the targeted consumers are availed with essential information in relation to the products and services offered by the company. The costs of indulging in a radical change on the marketing approaches through extensive online marketing are minimal compared to the other forms of change. The cost involves the use of 1000 $ to renovate and create the new change on the marketing strategies. The change on the leadership style is essential towards transformational leadership. This is essential towards ensuring the organization achieves the set objectives, dominates the markets, increases the market share and ensures that consumer’s satisfaction is increases. The stipulated are some of the benefits and the costs of implementing the radical change that the organization seeks to undertake.
Redesigning Movenpick restaurant Structure
The structure within an organization largely defines the effectiveness on the performance the entire organization. The specific units within an organization such as, sales, distribution, marketing and customer service together defines the success of the organization towards achieving the set organizational goal. The marketing unit is vital towards an organization towards enabling the organization achieve the set organizational goals. The marketing unit is systematically structured with the respective subordinates within the unit answerable to the unit manager. The unit is hierarchical where each of the employees follows a systematic approach on executing activities and consultation, this tends to defer with the web structure where the employees work in an interconnected system. This allows the employees share ideas and communicate effectively with the respective duties and tasks shared in relation to the connectivity created, however, one of the limitation of the web structure is based on cases where some of the employees fails to perform effectively. Under such cases, there exists overdependence with some of the workers neglecting some of their duties. The web structure process also creates and environment where the employees depends on each other’s contributions in a given task towards achieving the set organizational objectives. Such limitations are likely to limit the organizational performance and ability to achieve the set goals. This depicts the essence of ensuring that the organization develops effective process that enhances effectiveness and efficiency in operations internally and externally.
The benefits or the advantages of the hierarchical structure embraced by the organization is based on; it avails a more systematic approach on dealing with issues, activities and conflicts with each of the subordinates responsible to their actions and the decisions made, it also ensures effectiveness and efficiency in service delivery and executing the respective activities or the duties involved (Northouse, 2007). Some of the disadvantages or the demerits of the system are based on the fact that employees have to follow a certain procedure which is likely to cause delays and limit on the effectiveness of operations. The notion behind the availed merits and demerits of the structure within the organization which is hierarchical which is embraced by the organization is based on the form of leadership style enacted. The change on the unit structure can be achieved through creating a bureaucratic environment where the members or the subordinates can effectively integrate and share ideas and ensure the set unit objective reflects the organizational objectives. The positive implications of the proposed change includes the stipulated benefits such as increasing sharing of ideas, minimizing delays and ensuring that the unit effectively operates towards achieving the set objectives. Some of the negative implications can be attached to the notion that the unit may not easily respond to chance with some of the employees misusing the benefits attached to bureaucratic environment created.
Redesigning Work Process in Movenpick restaurant
The work process entails the respective specific activities that define how the work is executed within an organization. Specific units within an organization are likely to have a differing work process or the procedures compared to other units. Sales unit is essential towards integrating the organizational operations and the respective demands within the market. The sales unit current process fails to have a defined decision making and management, the coordination and idea sharing which is vital towards effectiveness of the sales unit. The processes conducted on the sales unit fails to problem oriented based on the task oriented approach embraced. The outcome is a unit that focuses on the given task without considering solving some of the problems attached. The task oriented process has its merits and demerits based on the respective activities, and the outcomes or the results recorded by the employees within the unit. Some of the merits of task oriented processes currently embraced by the unit include; ensuring that the respective units of sales are met, defined tasks allocated to the employees are achieved, while some of the demerits of the process include; it fails to integrate resources towards solving the problems which may arise, there fails to be coordination and cooperation on activities.
Based on the stipulated analysis on the process embraced by the unit, a clear insight can be drawn to change the process and the procedures currently undertaken by the unit on daily operations. This depicts the need to embrace the problem solving process where the decision making and the management of the unit plus the respective responsibilities are altered. This will ensure that the roles and responsibilities are not only effectively defined but also aimed at ensuring that some of the problems occurring are efficiently solved.
Changing the unit process entails the need to involve all the employees within the respective department with the changed duties and procedures which are likely to affect the prior operations effectively communicated. Some of the positive implications of enacting the changes within the unit are based on; increasing the effectiveness and operations, creating a more dynamic unit based on the strategies adopted where some of the changes and uncertainties likely to impact the unit performances are addressed. The change is also essential towards ensuring that the unit is able to integrate the respective demands within the external and internal environments of the organization are addressed. On the other hand, some of the negative implications in relation to changes on the unit work process include; resistant to change by the employees, calls for the unit employees to embrace the changes and the change on the current procedures may affect other units within the organization. Embarking on the stipulated analogy attached to change on the sales unit process availed the organization to address some of the changes and uncertainties likely to occur within the unit.
References
- Amariles, F., Peralta, G., Johnson, N. (2003) Organizational development and change: Diagnosis on Organizational Culture/Diversity at CIAT. Impact Assessment - Annual Report Output 3: Tools and Methodology
- Northouse, P. G. (2007). Leadership Theory and Practice. London: Sage Publications.
- Dumdum, U., Lowe, K., & Avolio, B. (2002). A meta-analysis of transformational and transactional leadership correlates of effectiveness and satisfaction: an update and extension. Transformational and charismatic leadership: the road ahead, 2, 35-66.
- Judge, T. A., Thoresen, C. J., Bono, J. E., & Patton, G. K. (2001). The job satisfaction-job performance relationship: A qualitative and quantitative review. Psychological Bulletin, 127: 376-407.
