Personal Data
SIMS Metal Management, Yorktown VA
01/2011 – Present
Salary: 13.39 USD Per Hour Hours per week: 40 +
Cashier/Scale Operator
Focus on providing a high level of customer service. Provide solutions to customer’s problems, responding to customer needs, via phone and in person. Responsible for keeping track of and requesting/ordering the required operating supplies. Maintain condition of weighing equipment track/log maintenance schedule for equipment. Keep all purchasing sales tickets filed and in order. Maintain tracking records for all inventory received and shipped. Handle all monetary transactions with accuracy. Pay all suppliers by cash or check for materials received. Keep orders and logs of all payment transactions. Oversee all accounts payable transactions. Create purchase orders for all suppliers used to repair equipment in the yard, uniform services, diesel and propane services, as well as office and yard supplies. (Contact Supervisor: Yes, Supervisor's Name:, Supervisor's Phone:)
Naval Station Norfolk Recreation Center, Norfolk VA
9/2001 – 10/16/2009
Salary: 13.78 USD Per Hour Hours per week: 40
Supervisory Recreation Specialist NF-3
Developed and administered a variety of programs servicing the needs of a diverse customer base and ensured services and programs supported target patron areas. Was in charge of programs, tournaments, specials events and evaluated, developed goals and objectives and recommended the changes of the current programs or establishment of new ones. Ensured that services, programs and facilities were efficiently scheduled, properly staffed and met the needs of the serviced population. Handled time cards/ time keeping for all subordinates using the time keeper program KRONOS. Kept chain of command properly advised at all times about the usage of funds. Made government credit card purchases, and ensured that all record keeping was within command mandates. Was responsible for all equipment and made sure that all furniture was properly maintained, repaired and/or replaced as needed, while continually inspecting facilities. Made all trouble calls promptly, and ensured repairs or maintenance was performed in a timely manner. Maintained records and files in both print and electronic formats. Was responsible for all aspects of management correspondence and generated reports as required by the command and/or higher authority. Maintained an up to date library of reference and resource materials. Disposed of files, records and directives that were obsolete, outdated or superseded. Developed and maintained program related data base. (Contact Supervisor: Yes, Supervisor's Name:, Supervisor's Phone:)
FT. STORY RECREATION CENTER & ITT OFFICE
9/2005 - 9/2007 Virginia Beach, VA US
Salary: 12.28 USD Per Hour
Hours per week: 40
Recreation Assistant NF-3
Provided customer service, utilized the register and handled cash accurately, verified daily cash receipts and prepared daily deposits for central cashier Control and Monthly Inventory of tickets and other merchandise. Was in charge of Book Keeping/Logs and receipts of payments to numerous vendors for prepaid and consignment purchases and sales. I ordered /purchased tickets for resale, paid office bills, filed logs and receipts. Created invoices/spread sheets, using Microsoft Office software, Word, Excel, and Outlook, etc. Acquired and improved knowledge on different aspects of accounting and managing finances.
Assisted customers in planning worldwide vacations packages, reservations for car rentals, hotels, condominiums, and airline reservations. Created marketing strategies, such as flyers and other promotional material to advance the functionality of the company. Also, processed incoming mail. Routed and distributed mail to the appropriate individuals. Opened and read mail that was undesignated and determined proper routing by subject matter. Delivered mail to other offices. Our office also maintained a mail control log. Established suspense dates as directed by the supervisor and brought to the supervisor’s attention those that required prompt attention or those that could not be met by requested dates. Also maintained files and posted updates to manuals on policies, directives, and memoranda. Maintained, filed, purged, and disposed of office records/files in accordance with established regulations and procedures. Located items in files and sought for missing or incorrectly filed items. Had to maintain a bulletin board, selecting and filing deleted material for future reference. (Contact Supervisor: Yes, Supervisor's Name:, Supervisor's Phone:)
Langley Ticket and Tours ITT
2/2001 - 9/2005 Langley Air Force Base, Virginia US
Salary: 10.50 USD Per Hour
Hours per week: 40
Recreation Assistant
Supervised 4 employees. Provided customer service to all branches of the military. Gained and perfected the ability to use a register and handle cash accurately, verify daily cash receipts and prepare daily deposits for central cashier. Was in control of the daily and monthly Inventory of tickets and other merchandise. Was privy to relevant information concerning the inner workings of the company. Prepared forms, or reports that were part of the transaction. Responsible for Book Keeping/Logs and receipts of payments to numerous different vendors for prepaid and consignment purchases and sales. Ordered and purchased tickets for resale. Paid office Bills filing logs and receipts. Created invoices/spread sheets using Microsoft Office software, Word, Excel, Outlook etc. Obtained, compiled and summarized the narrative information and quantitative data for use by others within the office; verified the costs of line items in the budget and entered the costs in standard forms and schedules; and/or extracted budget and program data from computer printouts of accounting records, forms, and reports for use by co-workers. Assisted customers in planning worldwide vacations packages, reservations for car rentals, hotels, condominiums, and airline reservations using computer software Turbo Sabre and different internet sites. Booked cruises with many different vendors and tour packages. Received and directed telephone calls or visitors. Based on my knowledge of the organization, I referred telephone callers and visitors to appropriate staff or office. Personally answered requests for information such as status of reports, suspense dates, and similar readily available information. Received and delivered messages for staff members who were unavailable. Made appointments and kept appointment calendar. Performed routine, miscellaneous clerical work, such as using office copying machines, FAX machines. Monitored stock levels of a variety of office supplies. Ordered common supplies, as necessary, and ordered specific supplies requested by the staff. (Contact Supervisor: Yes, Supervisor's Name:, Supervisor's Phone:)
EDUCATION:
Thomas Nelson Community College Hampton, VA US
Associates degree in Social Science
ADDITIONAL INFORMATION:
I am well versed in general office work filing, book keeping, scheduling, sorting office mail and customer service. I am able to pick up new ideas and procedures quickly, easy to instruct and can adapt to the demands of new situations. I understand and carry out oral and written instructions very well. I work very well with others and am willing to take the necessary steps to complete any tasks at hand. I am very familiar with Microsoft Office products, which include Word, Excel, Outlook and PowerPoint as well as the time keeping program KRONOS. I am skilled in utilizing basic level arithmetic, calculations and formulas used in the finance sector.
I have knowledge of basic accounting practices; basic interviewing and investigative techniques; and general knowledge of collection techniques, methods, and practices.