Staffing Issues And Patient Satisfaction
Staffing issues and patient satisfaction are co-related with each other. Staffing issues affect the quality of health care provided to patients in the hospitals. In nursing, any negative issues delay the effectiveness in one way or another. Hospitals or health organizations when to have financial issues they balance it by decreasing the number of staff, which according to them is the easiest solution to their problem. It always affects the rate of patient satisfaction as they require staff attention.
P = how many studies will be conducted to highlight staffing issues?I = what measures should be taken to maintain patient satisfaction?C = rate of patient satisfaction when there are no staffing issues?
O = what are the results of resolved staff issues and patient satisfaction?
P= 26 studies have already been revised to analyze this issue by the Evidence-based Practice Center; researchers stated that lower staffing issues were totally connected with increased rates if adverse side effects.
I= lowering the rate to staff issues aids a lot in satisfying patients. If a hospital decreases its staff members, then it directly affects the health of the patient and few staff nurses cannot manage so many patients at a time. A patient requires the full attention of staff. Nurse hourly rounding, accountability, and leader rounding also help a lot.
C= rate of patient satisfaction lowers a lot in the absence of properly required staff as on the other hand the rate of patient satisfaction is balanced and better when there are no staffing issues in the heath care sector.
O=better quality of healthcare is provided to patients. Fewer rates of mortality, quick recovery, and required patient satisfaction are observed.
The decreased number of staff leads the health issues to become more chronic and prolonged that affect patient satisfaction. The bad quality of work lets patient to provide negative feedback.
Reference
Kane, R. L., Shamliyan, T. A., Mueller, C., Duval, S., & Wilt, T. J. (2007). The Association of Registered Nurse Staffing Levels and Patient Outcomes: Systematic Review and Meta-Analysis. Medical care , 45 (12), 1195-1204.