Improving patient safety
A myriad of studies have identified lack of teamwork and communication breakdowns within the process of care provision as the major causes of critical/sentinel incidents and even loss of life that is otherwise preventable. A meta-analytic review of 11 such studies established that of the 2,677 critical incidents reported in the various studies, 49% had occurred due to poor non-technical skills; 20% of these were attributed to poor communication and teamwork. Lack of communication regarding initiation of new therapies and failure to effectively communicate a patient’s priorities to other members of the health care team were among the ...