The Four Seasons Hotels is a chain of hotels with an international presence in major cities of the world. The hotels target various hoteliers through a comprehensive provision of services that range from hotel meals, accommodations, conferences, meetings and seminars, catering services, parties, among other hotelier products. In this paper we shall look at six specific examples of the branches which include Dublin, Sydney, Singapore, Istanbul, Jakarta and Milano. It is illustrative to note that all the mentioned hotels are located in the Middle East or Europe. These continents form the list of continents believed to have a robust economy that may ...
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[Institution Title]
- INTRODUCTION
Taiwan is a beautiful island located at the western part of the Pacific Ocean. It is easy to access from other cities and within 1-3 hours with airplane rides from Hong Kong, Shanghai, Tokyo, Seoul, Peking and Tokyo. Apart from its beautiful scenery, Taiwan also has diverse culture and gourmet. The Taiwanese government is highly active and heavily motivated for promoting development of leisure and tourism industry.
Accommodation for tourists is the most important and basic need for them. Therefore, hotel management and development has become a crucial issue in the hotel industry (Wang. ...
Importance of Hotel Attributes Contributing to International Travelers’ Satisfaction in Singapore Luxury Hotel Industry- Literature Review
Importance of Hotel Attributes Contributing to International Travelers’ Satisfaction in Singapore Luxury Hotel Industry- Literature Review
Introduction
International travelers visit different countries on business, leisure or personal purposes. These travelers are diverse in their demographic characteristics, spending patterns and preference for accommodation while travelling abroad. As travelers “what people really desire are not products, but satisfying experiences” (Abbott, 1955 cited in Palmer, 2010). Luxury hotels have embraced the idea of creating unique, valuable and unforgettable experiences so that they get repeat and loyal customers on a continuous basis. Morrison & Crane (2007) rightly emphasize that contemporary consumers no longer simply buy products ...
Introduction
The events such as globalization and technology development have increased the competition in every business segment and thus managers in organizations need to devise innovative practices so as to develop the ability to manage business processes effectively and predict the future trends (Goll & Rasheed, 1997). The top management in business organizations are involved in the strategic decision making that are primarily related to the long term goals of the organization. Uncertainty and unpredictability is a common characteristic of strategic business decision making (Eisenhardt, 1997). It is a challenge for the top management to seek solutions and business tools that enhance the ...
The Four Seasons Hotels is a chain of hotels with an international presence in major cities of the world. The hotels target various hoteliers through a comprehensive provision of services that range from hotel meals, accommodations, conferences, meetings and seminars, catering services, parties, among other hotelier products.
This Literature Review focuses on six branches, which include Dublin, Sydney, Singapore, Istanbul, Jakarta and Milano. All the mentioned hotels are either located in the Middle East or Europe. These listed continents have a robust economy that might not wallow to changes in the world economic climate. I am going to analyse how the ...
Literature Review
LITERATURE REVIEW
INTRODUCTION
Literature review involves a review of the secondary research literature to strengthen the theoretical concepts related to research and the insights provided by past researchers in the area. This section provides a detailed view of existing research literature on the topics related to the perceptions of employees on informal training practices and its possible impact on the job satisfaction. The literature review chapter develops the assessment of the information and research-based literature that was developed in the past that will guide the development of the research literature in the future. The section also provides a reference to ...
LITERATURE REVIEW
Literature review
When in the MSDI conference that was conducted in the late 1980s and at the beginning of 1990s, the concept of brand equity was discussed then participants agreed that there are two sorts of brand equity that includes financial brand equity and consumer based brand equity. Financial brand equity is related to the value of the company as it the brand of the consumer is treated as an asset. However, the consumer based brand equity (CBBE) is related to the value of customers because the brand adds convenience in the lives of customers (Cant, Strydom & Jooste, 2009).
...
Literature Review
Before indulging in gender-related issues within the hospitality industry, it is important to understand the role women play in it. According to Baum and Cheung (2015),
Within the industry, women make up nearly 70% of the workforce, however paradoxically there is a marked under-representation of women in senior positions, with women holding less than 40% of all managerial positions, less than 20% of general management roles and between 5-8% of board positions .
An immense amount of literature exists on gender-related issues encountered in the hospitality industry, especially by females. From discriminatory recruitment policies to salary differentials to sexual harassment ...
I. Introduction
Many employee studies revealed that training and development have a considerable impact in improving job satisfaction and employee retention. Thus, training and development is important in the hospitality industry, not only as a means avoid the high cost associated with employee turnover, but also to reduce the time spent in hiring and training new staffs. A better understanding of the significance of training may lead to the implementation of high quality training in hospitality industries. This paper aims to analyze the staff and management view of training for employees’ satisfaction and motivation in Ritz Carlton Seoul, Korea.
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Perspective of revenue managers for the new development in revenue management
Introduction
Revenue managers are undeniably under more strain than in the contemporary to deliver not only quality services, but also ensure that they record a maximum revenue growth. With the aid of a closely controlled investigation that would facilitate them envisage customer conduct, they would be in a position to optimize product accessibility and the prices to arrive at the aimed at revenue progress. However, they ought to take various aspects into considerations. For instance, they ought to present the right product with the right pack to the right customer, and more so, that ought to be done at the right ...
Introduction
Staff turnover is vital for a hospitality organization, especially when the organizations aim at a high-quality service. The focus of the hospitality business must be to provide outstanding service that will give a memorable experience to the guests. For offering such experience, trained and happy people are required. A high rate of employee turnover has negative and immediate effect on the organization.Hospitality industry is a labor intensive industry, requiring a variety of skills, knowledge and attitudes, and levels of competency. The labor turnover rate in the hospitality industry is observed as higher than other segments. Many positions are available in the hospitality organizations ranging ...
A Very Brief History of Franchising
Most of the historians consider that the concept of franchising started in the middle ages, at the time when the feudal aristocrats have started to sell the rights of collecting taxes and operating markets to others on their behalf. This is however representing franchising as a political activity instead of the business activity. Moreover, according to some historians the very first example of the franchising indicating a method of conducting business is traced back in the mid nineteenth century in Germany where the contact was made with the tavern/bar owners in order to sell beer entirely in taverns. But, in the ...
Literature Review
Overview
Paradise Beach Nevis is a luxury private villa resort that is geographically located on Nevis. The resort is just a few steps from the shores of the ocean. It contains villas that are thatched. The villa contains several services, among them include concierge who are able to do the coordination of all the activities before one arrives at the resort. The company makes use of promotional strategies to help in reaching its potential customers and stakeholders. Among the major strategies used include advertising, internet promotion and tv promotion.
Caribbean Journal Staff (2015) asserts In terms of product strategy, ...
Singapore has reinforced its position on the international stage on the basis of being an educational hub of academic which is presented as an attraction of top players in the region as well as around the world in the era of increased competition(Parmar, et al. 2010). The Asian model of liberal art in the contextual comparison of other nations on a global scale is actually held in the admiration and emulation of the increased variation from the humanistic endeavors of Tagore in the case of Indian and Korean models. Enthusiasts of the liberal arts in Singapore have alluded this ...
Introduction
Tourism has many definitions, which include traveling for pleasure purposes. Tourism, according to World Tourism Organization, is defined visiting and staying places away from our normal environment for a period exceeding one year for leisure or other business purposes. Tourism can be either domestic or international where implications are on both the host and source countries. Today, tourism is among the major sources of revenue for most countries and has a great impact on the economic growth and development of nations. The hospitality services, transport services, entertainment venues, as well as goods bought by tourists are among the sectors ...
1.2 Religion, Mega Events, and Tourism
1.2.1 Introduction
This section seeks to discuss into detail the association and interrelationship between religion, mega events, and tourism. In essence, the section reviews some of the perspective, observations, and critiques of these three aspects by previous authors. Jafari (1988) acknowledges that sporting events such as the Olympic Games, FIFA World Cup, Expo, and other related competitions which mostly attract audience from every part of the globe play a significant role in determining the tourism patterns. Understandably, they provide tourism opportunities for the host countries bearing in mind that visitors flock into the ...
A Literary Analysis
Ernest Hemingway’s short story “Hills Like White Elephants” takes place at a train station in Spain on a very hot summer day. The two main characters, the American and Jig, the girl, are travelling by train because the girl is going to get an operation. They are waiting for the next train that will take them to Madrid, the location of the operation, and they have forty minutes waiting until it gets there. The operation is likely an abortion, and the American is pushing for it while Jig is concerned and hesitant to go through with it. During ...
English
Abstract
Going to college is an important landmark in the life of a student. College life provides a sudden experience of freedom that was so far unavailable to students. With the newfound freedom, students aggressively pursue an active social life. Coupled with social activity lies academic pressure. Requirements of academics force students to stay awake at night to prepare for class. A combination of social activity and academic pressure invariably takes a toll on the sleep quality and quantity of students. They, therefore, become inevitably sleepy in class. A number of researchers have explored the aspects of sleepiness, sleep quality and ...
2.1 Introduction
2.2 Airport Development
2.2.1 Airport History
The history of the development of airports worldwide dates back to the late 1800s with the first ever professionally functional airport according to NYC Aviation (2012) was developed in the outskirts of Paris dubbed Port Aviation. This fact is however indispute since other factions lay claims to being the world’s first or oldest airport. For instance according to Prince George’s Department of Parks and Recreation (2010) College Park Airport in Maryland is the oldest airport that is functional to this day having been established in 1909 ...
In what ways do Whites in America, as defined by the author, benefit from racism? Describe a situation in which YOU have benefitted from or been disadvantaged by, intentionally or unintentionally, your race. How might this privilege or disadvantage been affected by another of your social identities? (class, gender, religion, sexual orientation, citizenship, etc.
According to Tatum, the whites in the predominantly white society don’t notice the kind of privilege they have unless they mix with other people from other races to know the privilege they have in this country. The author notes that, the whites struggle to ...
Literature Review
Tourism’s basic purpose is to visit other places, cultures, traditions and expand one’s experience of the world. That is why Murphy (2013) argued that tourism is natural renewable resource industry in which visitors visit only to admire. However, tourism is so popular that this industry is producing 5% of the world GDP currently (“United Nations Environment Programme,” 2014). Hence, with the growing amount of money in tourism, the tourism industry is becoming recklessly extravagant when it comes to exploiting resources and harming the planet. But in tourism, sustainability is important to avoid noxious effects on people, environment ...
Introduction
Literature, besides being a form of art used for expression, preserves customs, morals, and cultural ideals. The written word gives people a deeper context of the lives and livelihoods of people, places, and events (Kronick, 23). Literature is the best way in which history has been and will continue to be passed on from one generation to another. Each generation adds its experiences to literary accounts and passes on to the next one. For instance, people can learn and imagine, with accuracy, as much about the life and times of William Shakespeare by interacting with his literature and that of ancient ...
The aim of this essay is to present you with an analysis and detailed description of Daisy Miller’s character. Who is Daisy Miller? She is a young girl, holding the leading character in the short story ‘Daisy Miller’ written by Henry James. Henry James, though born in America, has been considered more of an English rather than an American writer who has gained wide credibility within the borders of the literary community. He is a writer prominent for his writing style which depicts details of his era, criticizes indirectly the faults of the society and social structure of his time ...
The book under the title ‘The mimic men’ is narrative book which has a simple structure to understand since it heavily employs the use of flashbacks and flash forwards. This makes it simple to understand what the protagonist in the novel has gone through (James, paragraph 2). The book is more of a confession and autobiography of the protagonist (Singh) who has just retired in one of the suburbs in London after spending many years in Isabella as a minister (Roberts, paragraph 2).
The book revolves around the world of Isabella, an island which has just received independence from its colonialists. ...
Background
The inclusion of learners with special needs is gradually becoming a major concern to various governments (Holt, 2004). With the enactment of the Disability Discrimination act of 1992 and changes in community perceptions towards individuals with disability in Australia, mainstream primary educational institutions have had to prioritize children with disabilities’ inclusion (Forbes, 2007). Holt (2004) gives a social model definition of disability as the disadvantage or restriction of activity resulting from contemporary social organization which takes either little or no account of individuals with physical impairments thereby excluding them from mainstream social activities. Generally, children are considered learning disabled if they ...
In 2001, John Irving was holding forth at a Q&A at the 92nd Street Y in New York City, and one of the questions had to do with the degree to which Irving’s fiction is autobiographical. After all, if you look at just about all of his novels, the main character has a father who is either completely absent, handicapped, or just incompetent; the setting includes a New England prep school, Toronto, or Vienna (or a combination of the three); the main character has an interest in wrestling; and the plot and themes of the novel have a connection to sexual boundaries. ...