Introduction
Conflicts are disagreements between two or more groups of people. The parties could disagree on principles, interests or responsibilities. Conflict is very ordinary and expected when individuals with different values and ideas work together. Due to the inevitability of discord, it is important to recognize the conflict, address it and resolve it sufficiently. When conflicts are not resolved appropriately, undesired effects may arise. When conflicts are correctly handled, it strengthens the relationship and trust between the involved parties. There are many different methods of conflict resolution. Choosing the best conflict resolution method is crucial to resolving the conflict. In ...