Abstract
Digital media have influenced the way marketing by providing a range of channels through which potential customers can be reached. In the 21st century, digital media such as social networking sites have significantly influenced marketing by allowing marketers to interact with potential customers unlike in traditional media where companies did not get feedback or reviews on their products. Internet access through mobile phones has increased user activity in the online community, and this has caused marketers to increase advertising through the various websites. New forms of digital media like interactive television are likely to have an immense impact in the ...