CONTENTS
Overview of the report 3
Profile of the business 3
Theoretical and Practical Foundations of ISO 9001:2008 5
Organizational Approach to Quality 7
Conclusions 10
Recommendations 11
References 11
Overview of the report
This report has been designed to analyze the performance of the Emirates Insurance Company in relation to its ISO 9001:2008 Certification. In particular, its focus is made on the description of major operations areas of the analyzed enterprise, and the main approaches taken by this organization to quality management and control.
The first part of the report provides a brief description of the company, identifies its main ...