Business Report
Executive Summary
Introduction:
Complains can be termed as the disappointment of the customers. It is very imperative for an organization to manage complaints system so that they can retain their customers because if the customers are not satisfied with the organization, then the business must be ready to suffer dreadful impacts. A good organization can find a different way to make them unique from their business rivals. The management of the complaint is the most challenging stage for any organization because success is predominantly dependant on how efficiently they can manage complaints. It is necessary for the organization ...