Emotional Intelligence: Collaboration, Teams and Group IQ
Daniel Goleman found out that teams perform better when they are harmonious. Team performance greatly relies on the relationships and chemistry within the group. How members of a team interact with each other and the connection between them really determines its effectiveness (Goleman, 1998). Goleman has further gone to describe how social interactions, both positive and negative, change the brain and behavior of an individual for better or for worse (Goleman, 2006). It is the trust among the group members, and having a sense of group identity and sense of group self-efficacy that are most important in ensuring the success and ...