Introduction
Employee disengagement is an inevitable process in some organizations; from the moment one joins the organization he/she may stay for weeks, months, years or decide to leave (Branham, 2). Many organizations struggle to provide valuable employees with benefits and good salaries; this occurs in a bid to retain them and prevent them from exploring other job opportunities. Lowe’s is no exception; with several retail stores across USA, Lowe’s values the role of its employees in ensuring profits and customer satisfaction. It provides favorable work conditions to its employees; this encourages excellence in their work. It is this factor ...