Introduction:
Since it was created and introduced to the public, smartphones are now considered by some a very important necessity that people should have considering the various activities now requiring access to the internet. In business, Pitichat (2013) argued that smartphones use in workplaces are now increasing as an estimated 350 million employees would possess a smartphone by 2016. Most of these owners are the younger generation which comprises the new generation workforce. However, companies are a bit apprehensive over the continuous increase of Smartphone use in terms of how it would affect the business. On the one hand, smartphones can provide workers ...