Abstract
Resistance typically occurs with every minor or major change. At the individual level, people resist change because of fear of change. At the organization’s level, resistance occurs because of the unfavorable organizational settings that work along with individual resistance. Employing Kurt Lewin’s three-step model of change (unfreeze, movement and refreeze) will enable the change agent (usually the manager) to implement change effectively in the organization.
Change is synonymous to transformation, alteration, variation, and modification; it connotes a shift from one position, course or direction to another; it also signifies innovation. An organization that is embracing a new technique ...