Introduction
In the process of presenting a suggestion or idea to the person who has the power to implement it, the procedure of presentation influences the decision maker’s acceptance or rejection of the idea. When proper channels and protocol are followed, which comprehensively cover all the desired areas or people, it will be very easy to push through the idea. An idea can be rejected, not because it does not provide a solution to the problem, but because it was presented to the decision makers in a wrong way.
The issue of concern in this case study regards mothers who had a ...