The Importance of Customer Service
Abstract
With the increasing competition in the business world, organizations ought to discover and implement the best customer services strategies so as to attract more customers. This will help a business to survive in the market and also help I gaining a larger market share. This paper intends to study and give a clear understanding of customer care in 3Mobile business. The paper will expound on how 3Mobile has used customer care services to improve their business and how they have benefitted from this strategy. 3Mobile Shop had also to improve on their customer care services and this paper helps us ...