Introduction
In the current era of globalization, brands are major drivers of the financial performance of companies. Brands enable an organization to add value to the products of a company, and increase market performance of the products offered. Brand equity is therefore an effective measure for marketers who are active in developing strategies for particular brands to enable them understand past and future courses of action. Customer-based equity refers to the differential result of brand knowledge on customer response to the brand marketing (Keller 212). When customers react more favorably to an aspect of the marketing mix for the brand than ...