Introduction
Communication in a business plays an invaluable role and forms the very existence of business. Virtually, everything in the universe including inanimate things, do communicate. Communication is crucial in the sense that it is the very means by which individuals in a business enterprise do pass along their intentions. These intentions by a particular person could be directed towards another individual within the organization or outside the organization. In essence, communication in business is inevitable. Similarly, departments within a business entity do communicate at various times with respect to daily activities in the firm as well as in relation to the outside world. ...