Goleman’s Emotional Intelligence Model: A Summary
The term Emotional Intelligence was first coined by Salovey and Mayer (1989) as “a form of social intelligence that involves the ability to monitor one’s own and others feelings and emotions, to discriminate among them, and to use this information to guide one’s thinking and action.” Thus it can be referred to as the capacity of an individual to comprehend one’s own feelings and identify the emotions of the others and utilizing the knowledge to motivate oneself and manage relationships with others.
There exist many theories and models that further build upon the ideas presented by Mayer ...