Acme Co. (ACMI) is an Australian corporation that provides internet, phone and on-site support services for software and hardware products. It operates in 22 locations around the country, providing services for temperature management systems for refrigeration in groceries, etc. Because of the nature of ACMI’s business, it retains a certain staff level in all 22 locations to assure the availability of technical staff to provide services 24 hours a day.
ACMI has operated for about 40 years, with about 30 years spent primarily on providing industrial grade refrigeration units. About eight (8) years ago, the company entered the software side ...