The essence of this study is to look at communication in both a tall organizational structure and a flat organizational structure. Communication is the key to any successful organization, whether in a tall communicational stricter or a flat communication structure.
Miller (2011) defines organizational communication as “the process through which individuals stimulate meaning in the minds of others by means of verbal and non-verbal messages in the context of a formal organization” (Miller, 2011). The importance of studying organizational communication is to identify and resolve problems in the communication channels. Seamless communication and interpretation of signals in the organization would result in higher ...
