ANALYSIS OF THE KNOWLEDGE SYSTEM FOR ACBP’S PROJECTS
Introduction This case study seeks to understand the difficulties of Australian Customs and Border Protection (ACBP) in their IT projects by analyzing how knowledge is being created and managed in its IT projects. It is using a project management (PM) methodology called Prince2 and it is strongly suspecting that it is part of the problem. It is possible that there can also be other factors aside from the use of Prince2 and it is the aim of this study to uncover them. There are several knowledge management (KM) methods that can be used but only one will be chosen ...