Essays on Attendant

Communication

Communication

There is a day I had visited a nearby store as I wanted to buy a pair of shoes. When I got to the shop, there was this attendant of Asian accent, probably from China or Japan. I was not really sure about what I wanted, so I had many questions. However, I realized that the attendant was avoiding eye contact. At first, I ignored the behavior and kept talking, hoping that the attendant will eventually realize that I was anticipating eye contact. However, to my disappointment, there never came a time that the attendant even attempted to ...

The world today is seeing more immigration than ever before, both legal and illegal. While countries forging solid links with one another in the vein of the European Union (hereafter referred to as EU for brevity) has encouraged legal immigration of all kinds, while war and deprivation in various other parts of the world has led to a burgeoning refugee crisis, with more people entering Western countries than can be adequately or carefully handled at any one time. These forms of immigration can be seen as quite different to each other at face value; however, when looked at in ...

(College/Institute) Crime scenes are studied and analyzed as if it were telling a story. In order to be able to ensure a “good ending,” that is the arrest, prosecution, and if warranted, conviction and imprisonment of the perpetrator, certain factors must be analyzed to help in the identification of the suspect. Behavioral patterns such as writing patterns, verbal and non-verbal movements, and speech instances all predict the ways that a person will act in certain situations. This distinct behavioral pattern must be consistent and is independent of the variable of the impact of the activity being done (Douglas, Munn, ...

English

One day my friends and I travelled on an excursion to the capital, which had been arranged by my college. There was a small group of students and the attendant. We visited many establishments of entertainment as it was, according to the plan. Our excursion was dedicated to the topic “Modern Art”. We were in the cinema, theatre, in McDonalds, two museums, and the gallery. The day was really very interesting, informative and exciting. But when we had returned to the railway-station we found out that one of my friends lost his wallet. Of course, it was a huge ...

Psychology: Baddeley’s Working Memory

Introduction – Baddeley’s Working Memory Short term memory is an important aspect in human lives as it influences behavior and outcomes in daily lives in more ways than one – of which the role played in development of working memory is an important factor. Even though short term memory is considered to have significant differences from working memory, they are considered to be related by eminent psychologists. The most common factor behind this perspective is that both short term memory and working memory are involved in the storage of information temporarily in an individual. Working memory can be best described ...

The role of primary caregivers is becoming more pivotal. This is happening at the time when the world is enterprising, and more career paths are opening up. According to Dwyer (2013), the US is going to experience an acute shortage of primary caregivers in the future. Nursing is an emotionally, physically and mentally demanding role that requires total dedication and absolute attention. The workplace is also changing, and the roles of a nurse are increasing daily. Despite being a very demanding job, nursing will offer an opportunity of impacting people’s lives in a manner that you wouldn’t ...

Every individual is unique. This is not the most outstanding statement, but the one people know from their childhood. This is actually true; human beings have different characters, habits and reactions to the same events. A lot of personal qualities are determined in the early years of each individual. The character is formed in the childhood and a lot depends on the way the parents bring their son or daughter up. The environment, friends, relatives and even country, everything is essential to influence the future of adult man or woman. The surprising thing is that in spite of the ...

Communication

Interpersonal Communication Interpersonal communication is the process by which people exchange information, feelings, and meaning through verbal and non-verbal messages: it is face-to-face communication (Interpersonal Communication Skills).The following sequence shows flow of information in interpersonal communication.

In other words it can be said that this is the most direct type of communication. Examples of interpersonal communication are communication with peers, friends, and family members face to face. In such type of communication both the sender and receivers perceive the gestures of each other and the exchange medium (communication channel) for the information is the same. An added advantage ...

Technology exists as a creation of people, produced through the various ideas to help make the lives of people easier and more productive. However, technology has become too deeply integrated in people’s lives that they start being overly dependent on it, even to the point of stating that they are not able to live without it. Such an idea, significantly evident in today’s society is the thematic background of E.M Forster’s The Machine Stops, serving as a prescient warning of its implications. The isolation and shunning of human nature and a worship of technology will eventually ...

Aircraft Cabin Safety

Accidents are complex systems that happen when multiple failures and factors accumulate and finally blow out of proportion. The failures and factors that accumulate are jointly sufficient to cause various types of accidents. Aircraft systems are complex systems that have the potential multi-causal conditions. The conditions rarely arise but when they do they create a possible trajectory for an accident. Most of the factors that cause these accidents are always present way before they are triggered and an accident occurs. Additionally, most of them are actually triggered by the organization of the system itself due to its design, the ...

Front stage

Customer Line of interaction Yes Customer service desk cc cc mt No

Line of visibility

No

Back stage

Technical team Yes Yes fp No

Line of internal interaction

Purchasing/ Parts department The illustration is the Service blue print of ETX Phone Repair shop located in Mount Pleasant. The main objective of drawing the blue print is to analyze the customer interaction at the shop, eliminate or minimize the failure points and improve the customer experience. The process begins when a customer experiences a problem with their phone. The customer walks into ETX Phone repair shop and is welcome at the Customer Service Front Desk. The customer explains the ...

Introduction to Meteorology

Introduction to Meteorology

General Overview of Weather-related Accidents For every accident investigation attributed to a weather-related factor, NTSB was able to attach a subject modifier to the individual weather condition. This is because a single accident may be linked to several weather phenomena hence resulting in a citation of several subject modifiers for a single accident. For the purpose of this paper, several subject modifiers were amalgamated into one weather phenomenon for example under the category of wind; the paper includes reports whereby the NTSB was more specific on dust whirlwind, sudden wind shift, high wind, and crosswind as ...

Executive Summary

Financial planning is both a science and an art. To properly determine the viable asset allocation for each individual, their time horizon and life goals are given prime consideration. In this case, the near retirement couple would be suitable for investments that provide a fixed return. Since they expect to derive income from their retirement fund, it should likewise be able to create a positive fixed income stream. Meanwhile, the risk level of their fund should be at the low end. The couple does not have the chance to recover losses if any, as compared to when they were ...

It is evident that people interact in a routine basis especially during daily business contact. In this case, conversation between an attendant and a customer may not only be unlimited to the professional contact but also reveal other interpersonal relationships. In anthropology, human contact during business transaction creates a sweep of interest whereby the study of humanities – in terms of culture, biological as well as social aspects – can be studied. Therefore, service encounters provide a unique platform for researchers to determine the social influences of various people especially when studying the starting remarks, uptakes, and closing remakes of conversations. ...

Newspaper article with link:

Flight attendant accused of trying to smuggle much cocaine http://www.wsj.com/articles/AP5e9c70b3601949aa807000fa5a811381

FLIGHT ATTENDANT ACCUSED OF TRYING TO SMUGGLE 68 POUNDS OF COCAINE AT LAX ARRESTED

http://abc13.com/news/flight-attendant-arrested-for-carrying-68-pounds-of-cocaine/1260246/

Summary of the article:

Sky Worker Accused in Smuggling Drugs There is an article in the ABC News of March 24th, where a story of a flight attendant`s disclosure is described. The matter took place in Los Angeles International Airport, where Marsha Reynolds tried to smuggle nearly 70 pounds of cocaine. The woman was caught during the luggage check. When she realized there was no way out, she dropped the carry-on bags and tried to escape from the officers, but later surrendered to agents at Kennedy`s International Airport in New ...

Geography in the Canadian North

My ideal career path would be me being employed as a flight attendant with Air Canada. Employment for my intended career as a flight attendant is available in the Canadian North, specifically in Calgary and Edmonton, Alberta, where there are positions available. In the north, a Canadian flight attendants salary would be approximately $24,451 to $73, 406 annually. Flight attendants in Canada are represented by the Canadian Union of Public Employees, or the Canadian Flight Attendants Union. An ideal airline to work for in the Canadian North would be one that shows up top in employee and customer ...

My observation of service encounter was conducted at Starbucks; a giant coffee cafeteria having several branches all over the world. The giant coffee shop is renowned for its success in the cafeteria retail industry, and I sought to know the facts behind its success, especially with regards to the service encounter interactions between the shop attendants and the customers. My decision to settle on this business is due to perceived manifestation of ethics that has been attributed to success. In order to get the best result, I decided to take my observation during the off-peak hours. I am well ...

Act of God or controllable event?

The incident described is not in any way an "act of God." This is because all the mistakes made were all avoidable in one way or the other. The first mistake that resulted in all these messes was that the driver was not specific enough when talking to the fuel attendant about what type of fuel he wanted. This is so since the attendant might have had little knowledge of the culture in New Jersey where it is mandatory that an attendant pumps the fuel and are well versed in the type of fuel to pump to their clients. ...

The Fallacy on ‘D.B Cooper.' On 24 November 1971, the aircraft Boeing 727 that was in transit from Portland International Airport to Seattle-Tacoma International Airport was hijacked. The identity of the hijacker was presumed to be of a man who had boarded the plane under the alias D.B Cooper. He supposedly had a bomb in an aircraft that has about forty-two passengers and demanded among other things 200000 US Dollars. To date, there has been no conclusive evidence on the identity of the suspect, where he disappeared to and exactly what happened to the money given as ransom. The ...

South University

This is a proposed care plan on a case study of a 40-year-old Asian American male, working as a roofer, with complains of low back pain. As such, to have full comprehension of the patient’s case and a comprehensive care plan, I intend to carry out in-depth literature review from the authentic databases and propose suitable evidence based care strategic plans in view of the complaints, pathophysiology, diagnosis and treatment.

Analyzing the Disorder

Low back pain is acute or chronic disorder that is manifested by pains at the lower back (Kantor and Creek, 2015). Patients might have back firmness, diminished development ...

The hero, Claireece Precious Jones is 16, beefy beyond belief, and ignorant. Her inactive mother, Mary (Mo'Nique), treats her like a slave, beating and manhandling her relentlessly. Her dad, on the uncommon events when he shows up, grabs the chance to assault her. These fierce considerations brought about her bearing him a kid when she was twelve; as the film starts, she is pregnant with another. The principal infant has Down disorder and is named "Mongo" ("short for 'mongoloid,'"); to her favorable luck, the young lady lives with Precious' grandma, aside from when Mary quickly imports her to ...

Background of nursing study (Nursing Autobiography)

The individual is a nurse practitioner who runs a primary Care Centre serving a clinically underserved population in an underdeveloped area. The individual addresses the metaparadigms of nursing by focusing on person and health, thus maintaining the individual’s self-concept and ensuring that patients are receiving the care they need. This ensures a link in between the desire and the requirement of the patient. The individual has to act in the utmost interest of the patients depending upon own proficiency. Critical thoughts and good judgment is the requisites that every nurse must acquire in order to care for the ...

Immigration refers to the permanent shift of residence to a different state. In the United States of America the question of immigration is complex and delicate having assumed political, legal and economic characters. Currently, the incumbency has been grappling with legislation intended to provide order and tackle the attendant consequences related to immigration. It should be appreciated that immigration assumes two facets, that is, legal and illegal immigration. This paper would canvass the discourse on immigration with a bias on immigration by Latinos and Asians.

Perhaps an exposition on the motives of ...

Business: Customer Relations

I had been working with the Valero Gas Station for about three years as a customer service attendant. This position gave me the exposure I needed owing to the fact that I had to attend to several customers in a day. Actually, the management of the Valero Gas Station took the initiative of taking me through a 3 months training program so that I could acquire the necessary skills to relate with customers. Therefore, from the time I took over the position of a customer service attendant I was braced for the challenges that came with the position because of the training I ...

Shot 1:

"EXT. THE BIG BLUE SKY - DAY" WS establishing shot- 747 flying slowly through the clouds; the camera follows it from profile as the plane stays stationary in frame, the clouds passing by it, the plane pointed toward L of frame. Natural sunlight is used. I wanted to use this particular shot to establish the plane, allowing the audience to get a good look at it and remember just how high up the characters are (to remind them of the stakes after JONES throws PASQUAL out of the plane with him). This is a relatively simple setup for the ...

I. Introduction

Human resource management (HRM) is a field that is susceptible to cultural influences. Although there are standard practices to reckon in the practice of HRM, it is important to understand that differences in culture may provide different variations. What many human resource (HR) professionals may think as standard procedures to their line of work may not actually be the same in different settings, given that there are various cultural stimuli connected to the nature of the industries they serve and the ...

Introduction

Mohsin Hamid set “The Reluctant Fundamentalist” in the aftermath of 9/11. The novel is about a Pakistani chasing the American dream living in the western world and a suspect of terrorism after the incident. A narration takes place on one long evening at Lahore Café where Changez talks with an unidentified businessperson he meets in old Ankali district of Lahore. Initially he suspects that the man is an intelligence agent. Changez even suspects that the person is armed and as their conversation proceeds, he explains why they were fated to meet. Changez is working for Underwood Samson after completing his studies ...

Accidents are proving to be a disaster in the life of human beings in day today endeavors. The world has seen rise in insurances companies in the recent days than ever and it seems to be taking the course in human fraternity. People are encouraged to take insurance cover to ensure that their lives are compensated whenever an accident occurs. Pacific Prime Insurance Company now offer the best medical cover to the victims of accidents and its annual reports show tat about 35 percent of people world wide have benefit from the services of Pacific Prime especially victims of the ...

In modern management, ethics has assumed a central and integral position. It has become essential for employees to conform to ethical standards and norms. This has been facilitated partially by the aggressive and informed character of the market. In that context, it has become apparent on the management to ensure compliance to ethics. This paper examines some of the managerial practises in relation to the realization of ethical goals.

In the modern management, it is the position of this paper that an ethics test would be essential during the recruitment and consequential deployment of employees and partners. This arises from ...

In recent years, matters regarding healthcare have assumed a great prominence in both public and private discourse. Specifically, the ambit of national healthcare spending has been significantly controversial and increasingly emotive due to the various hardline positions taken by various persons and entities. This submission seeks to focus on national healthcare spending in the United States by highlighting a number of issues that have characterized the debate on this emotive yet important topic.

It is without question that there has been a significant increase in the amounts of money and resources spent in national healthcare. This could be attributed to many factors ...

Introduction

Travelling has been one of my greatest hobbies. Travelling can however have some ups and downs and it is vital to ensure that one is prepared to face all the difficulties that can arise as a result of travelling. While travelling to big cities it is possible to get lost. The experience of a traveler is one laced with different experiences and in most cases the traveler gets lost. One asserts that getting lost in a city, such as New York, is due to the lack of Global Positioning System (GPS) or map, meeting unexpected turn of events, not being provided with ...

Introduction

Travelling has been one of my greatest hobbies. Travelling can however have some ups and down and it is vital to ensure that one is prepared to face all the difficulties that can arise as a result of travelling. While travelling to big cities it is possible to get lost. The experience of a traveler is one laced with different experiences. At least 25% 0f tourists get lost while travelling in areas they have not visited before. My husband (John) and I were travelling to Manhattan in August 9, 2012.My husband John was aware that New York is a large state, ...

Introduction

Thesis: Getting lost in New York. My husband (John) and I were travelling to Manhattan in August 9, 2012.My husband john was aware that New York is a large state, so when we got close to the New York city line, my husband asked the toll attendant, “is this the way to New York city?” And the toll attendant replied, “yeah, man where you are from "moon"”. So after that we went on our way, my husband took the wrong exit, and we ended up on the bad section. John and I were scared to death, and then while ...

Film Studies: Hong Kong Cinema

Common themes in Hong Kong films include those that relate to human beings’ dreams, their journey, and their identity. Characters in some of the films we covered have certain dreams, often unattainable, and their stories revolve around their journey towards these dreams. Identity is also a prevalent theme in Hong Kong cinema, in terms of desired changes, lack of changes, or the transition of characters’ lives that influence or shape their identity. The succeeding discussion focuses on three Hong Kong films that explore characters’ dreams, journey, and identities particularly within the context of common themes such as love. In ...

Located outside Target store location

The observation is a study of altruistic behavior of adults toward strangers. One goal in the study is to determine if the presence of an audience motivates a person to be charitable. Hudson and Bruckman (2004) theorized an individual of a particular personality will respond more to the opportunity to participate in a charitable contribution if others are aware of the donation. This may be evidenced in a donation when the plate is passed n church when a person feels others are watching. Some religious organizations include an envelope to conceal the amount of the donation. In this way, the individual is acknowledged as donating ...

Effectiveness of written, verbal, nonverbal and electronic communication

Communication is the exchanging of ideas, conclusions and data among individuals by discourse, written work or signs. Different individuals communicate in different ways. Viable communication is integral to all restorative association and is progressively recognized in norms of wellbeing and social forethought. The right of a single person to utilize their dialect of decision is additionally perceived. The nature of communication that an individual exercises is important, and especially in nursing since it affects the interaction with clients. Verbal or oral communication uses spoken words to impart a message. Simply put, verbal communication is talking and listening. Verbal communication is ...

DISCUSSION QUESTION

Binding attrition is an alternative approach to solving conflict outside the courtroom. It entails the invitation of a neutral third party to help in resolving the dispute (Freeman, 1995). In this case of the Gizmos Inc., Sydney has opted to submit his case to the arbitrator. This will mean that the case may not necessarily reach the court so long as a common ground is reached. Becky Sharp, on the other hand, has opted to present her grievance to a state court. Her case will reach the court since it is found under the Federal Family, and Medical Leave Act. Since Sidney ...

Sex education is a contentious issue that emanates from the ideological personal-political divide of sex and sexuality. As a form of state intervention, sex education emanates from policies that encourage schools to include it in their respective curricula. Understandably, sex education in the foregoing regard has cause considerable tensions from various sectors of society, particularly those with conservative ideologies such as religious and certain civil society groups. Yet, in the quest of state actors to pursue certain policy goals such as mitigating overpopulation, reducing cases of rape and sexual harassment, preventing the spread of sexually-transmitted diseases and overcoming other sensitive issues ...

Law 4900

4:10 pm Introduction In the United States (US), the judiciary holds the authority to conduct constitutional decision-making, in which they interpret the US Constitution accordingly whenever they confront specific cases that involve its provisions. There are at least three approaches to constitutional decision-making: originalism, living constitutionalism and minimalism. Each of the three approaches of constitutional decision-making have different ideological bases – originalism deems the meaning and intent of the framers of the US Constitution as important, living constitutionalism takes into consideration the various societal changes and minimalism emphasizes the importance of case-specific interpretations, being perhaps the most moderate ...

Workplace related legal and ethical issues

Medical caretakers and Nurses are under a lot of miseries identified with a mixture of work stress. Work related anxiety risks involve the mental and physical prosperity of nurses and in addition, the nature of the watch over customers. The purpose of this paper is to think about the regulations concerning remuneration claims for mental inabilities because of work anxiety.

Workplace Issue: Code of Ethics

Ethics manages measures of behavior and good judgment. The significant standards of health awareness morals that must be in all circumstances are beneficent, self-sufficiency and equity. Beneficence means advancing or doing great. Attendants work to advance their customers' best advantage and ...

Service encounters have indeed received significant attention from various researchers of pragmatics and discourse analysts who have investigated numerous aspects of talk-in-interactions. Service interactions can best be understood as the social interactions that often exist between the customers and service providers. Many scholars have established that service encounter interactions usually ensue from a regular pattern that is systematic and has five stages (Duranti 2009 p 54).The organization of the pattern typically begins with the opening stage, in which communication is paramount. The second is the stage in which the customer requests for the service. The third is the interrogative series ...

It is an evident fact that the term integrity is used in a different context that changes its meanings pertaining to the subject where it applies. For instance, integrity of the written content may be questioning its originality. The same concept being applied to the situation of the building would interrogate its ability to withstand the load. The purpose of this paper is to formulate a personal definition of integrity and then apply it to the scenarios taken from the episode of Malcolm in the Middle entitled, “Water Parks”. In such a manner, it will be easier to understand the contextual meanings ...

It is 9.00am on Saturday morning at the Metropolitan Museum of Art. This prestigious museum has over 2 million pieces of arts spanning over many centuries (“(The Metropolitan Museum of Art – Home”). Victoria, Mark and I are having a chat right outside the main entrance of the museum gallery. We look very anxious and existed and occasionally refer to our green notebooks before resuming our chat. At exactly 9.15 am, the entrance door opens and we are ushered into gallery 526 by the museum attendant assigned to them. The attendant introduces herself as Miss Rice and begins to elaborate on ...

Water: Threats and actions in Texas

Water is one of the world’s most wondrous and versatile resources. Water serves the needs of a diverse set of industries, from agriculture, sanitation, and household uses. It is also used to power electric power plants, crop irrigation needs, creates habitats, and satisfies the thirst of all living things on the planet. Though water such as sea water comes in abundance, it is a different story for freshwater. Freshwater, compared to seawater or other sources of water, is extremely limited and scarce. In fact, it is one of the major challenges facing the international community. The planet is estimated ...

‘Instructor’s Name’

Critique Essay about Advertising Advertisements both create and reflect the values of the viewers. Nobody has a preconceived image about products/brands and advertisements serve as a prism through which audience view a company or its product/service. Most advertisements today unfortunately focus on just promoting what the company is selling. While this is one of the important functions of an advertisement, it is not the only function. A more comprehensive objective of an advertisement is to promote the brand vision or promise and set the whole direction for the business. The recent Turkish airlines ad, which went viral on the internet, ...

I have found myself in several moral dilemmas, and I had to rely on my moral beliefs in order to make a firm decision. Sometime back, while doing some shopping at the local supermarket, I passed by the baby products section and accidentally brushed by some baby oils. One of the bottles fell on the floor and rolled under the shelf. No one was insight, and no one saw what I had done. I decided to continue with my shopping. I moved around and coming back to the same shelf, I found some oil was flowing from under the shelf. ...

Nowadays many people began to forget such word and moral merit like “integrity”. But what does it mean integrity? Word integrity has two main meanings. Let’s look in well-known Oxford Dictionary. First is: the state of being whole and undivided. We use integrity in this meaning to describe territorial unity. It’s evolved from Latin word “integer” meaning whole or complete. But we are interested in second one. Most of us understand under this word such things like honesty, directness, probity, principles, etc. Integrity is the quality of being honest and having strong moral principles. In my understanding ...

Management

Human behaviour is intrinsic to say the least and certain unintentional actions by a person can reveal the state of that person. Human behaviour is influenced by culture, attitudes, emotions, values, ethics, authority, rapport and so on. A person can become aggressive when he or she is faced with an unsettling situation, and their aggressiveness need not necessarily be in the form of physical or vocal outbursts. It can be in the form of non-cooperation, or by showing signs of anxiety and restlessness. Elizabeth Hutchinson (2011), in Dimensions of Human Behavior, looks at certain theories that can be applied to ...

I conducted my observations in four places. The first place was a five star hotel in my town. I went to the hotel at 10 pm when the hotel was not busy. It was also mid month, so there wasn’t an overflow of clients. The second conversation took place at a fast food restaurant in my neighborhood. I went to the eatery before noon when there were no many clients so that I could observe the waiters when they were not under pressure. The third observation was held in a convenience store in my neighborhood. Lastly, I held my fourth observation ...

This assignment involves submitting two drafts of the paper. The requirements for the first draft and the second draft are the same. First draft must include all the components of the assignment and thus has to be prepared after conducting your observation. “Service Encounters” project is modeled onBailey’s research presented inhispaper,“Communication of Respect in Interethnic Service Encounters,” (Chapter 46, Blum reader).Re-readBailey’spaperbeforestartingtheproject. Maximum credit available for the first draft is 50 points. Any points over 50 points allowed for the first draft will be credited as bonus points. Maximum credit available for the final ...

The proposed system

The Swansea City is a small organisation that deals with history materials and adds up as a museum. There is a need to have an online library management system, which will enable the organization have their services online. This is a growing trend that is picking up for most organisations. This paper will focus on the functional requirements of the proposed system, the non-functional requirements, and the way the system will work and operate. These are important details that will enable the system developers come with a working system.

Functional requirements

One of the functional requirements of the new system is that it should have a database ...

The increase in the rate of teenage pregnancy globally has reached such an alarming point where drastic measures need to be taken in order to stem this rate of growth. Statistics from the World Health Organization (WHO) has it that all across the globe, about 18 million adolescent girls give birth every year most of them from low and middle income countries. Some of the cases in the low and middle income countries are due to cultural factors such as having girls get married and bear children at a very young age. In these low and middle income countries, well ...

For a long time, I had wished to purchase a high quality designer suit from one of the boutiques at a shopping mall near our home. However, I lacked enough money to purchase the suit. Being keen to acquire the suit, I saved over a four months period to have enough to money to purchase the suit. I actually never visited the boutique but relied on their online catalogue. It was on their website that I identified the suit and its supposed price. I was thus quite clear in my mind on the amount I had to raise so that I would be ...

Final Essay: Meditation and Conflict Management

When legal researcher Erin Brockovich blew the whistle on California utility company PG&E in the early 1990s, the subsequent tortfeasor lawsuit Anderson vs. PG&E, resulting in a $333 million landmark settlement to the plaintiffs in 1993, established a new baseline for damages in respect to environmental violations by a corporation (Girardi & Keese). Analysis of the legal representation of 650 residents in the City of Hinkley, California, by Brockovich’s employer, by law firm Girardi and Keese expiates the limitations of mediation and conflict management leading up to litigation of gross negligence cases. The case alleging defendant corporation, PG&E’s contamination of ...

Coming of age and making the transition from child to man is one of the most difficult experiences a person ever lives through. One of the hardest elements about this is that it is the first major change. There is no former frame of reference to look back on. There is no concept that the smallest of errors will not have lifelong consequences. There also is no understanding of how thoughts, whether acted upon or not indirectly shape our actions. Araby by James Joyce and Nobody Said Anything by Raymond Carver both address that transition, and the attendant feelings ...

Report: Role and Career Opportunities - Health Care Assistant

Summary This report examines the roles, responsibilities and career opportunities for those seeking to be employed as a Health Care Assistant (HCA), for those living in Ireland. The report first sets out a typical job description, which provides information about the HCA’s role and responsibilities, as well as general requirements in terms of experience and academic requirements. The same source also provides data regarding pay rates and details of typical levels of experience plus the preponderance of females fulfilling this role. The next part of the report summarizes feedback from a working HCA, who describes her daily routine, ...

What are human and organizational costs of emotional labor and /or toxic emotions?

Discuss and illustrate how organizations and individuals should handle these challenges. Emotional labor is a type of emotional management, which entails the management of emotions in the workplace. The management of emotions in the workplace is extremely important especially when an individual is working in a service based industry. The three main aspects of emotional labor are; planning, effort, and control . The events at work place have real emotional impact on the employees. However, negative emotions, such as, sadness, stress, hostility, guilt, fear, and anger, increase the predictability of workplace deviance and how the outside environment views the organization. This ...

Mayo’s study of Hawthorne and relevance in securing worker cooperation in relation to Ground America case study

Mayo’s study of Hawthorne Electric Plant workforce presents a lot of ideas that are relevant for securing worker cooperation towards the achievement of organizational goals. Just as in the American Ground case study, workers come from different cultures, contexts and with varied beliefs. This requires an understanding and application of the concept of group dynamics. As Mayo posits, it is not only essential to understand the workers, but equally of great value to take into consideration their feelings and understanding of the context of work operations. The impression given by Mayo is that for group success to be achieved ...

Personal Learning Approach

Personal Learning Approach Learning approaches are often borrowed and adopted from the foundation upon which the education system exposes them. In many cases, one settles for a personal learning approach at high school level when education and learning in general is appreciated. In this paper, I shall discuss my personal learning approach within the context of the current learning. I shall explore the strengths and weaknesses of the approach as well as the inherent risks, challenges and modifications that I find appropriate and helpful in the overall learning process. However, I wish to postulate the fact that one cannot ...

Aloha Airlines Flight 243 dating back to April 28, 1988 was a scheduled flight conducted by Boeing 737-297 and operated by Aloha Airlines Inc., which resulted in a drastic and abrupt loose of the extensive fuselage unit, what, in turn, stipulated passengers and the cabin crew members’ being exposed to incident flow effect and oxygen starvation (hypoxia), one of the flight attendants perished.

Probable causes of the accident are considered to comprise the following items: corrosion, poor epoxy of the fuselage units, metal fatigue (namely, rivets’ deterioration) and extensive damage of fuselage metal and skin (apparently, due to multiple takeoff-and-landing cycles ...