Introduction
Definition Change is necessary for the survival of any organization. As time passes, technology advances, peoples’ attitudes and values change, laws and political control change, and there is the need for an organization to keep up with these changes as well. Change management is the way people deal with these changes. In an organization, change management includes the definition of the new norms, talking to the stakeholders about the design of specific changes, and planning and implementing the transition to a new business process or organizational structure (Xiongwei, 2009). Even though it is necessary for organizations to improve some ...