Introduction
Business operating in the global business environment recognizes that the human resource management plays a significant role in enhancing and company's strategy. In the contemporary world, the performance management has become one of the essential and necessary components of the human resources management in the workplace. According to Jiang et al. (2012), the performance management is the HR policies and practices that lead to a particular type or level of performance and the management of the individual employees. For the National Australia Bank Group (NAB) to remain competitive in the banking industry, it has to formulate and implement various ...