Problem Presentation
RealTechy Inc. has been experiencing growth in its sales following the increased demand for its products in the market. Over the years, the corporation has had the best products in the market. Its products have held a reputation for being of high quality as opposed to the others in the market. Besides, the firm is renowned for offering quality services to the clients regarding the delivery of products as well as customer complaint handling. Products’ quality and excelling customer service have translated to the continued growth of the firm. Currently, the company is facing the challenge of balancing quality ...