Abstract
Marketing strategies have recently changed based on the emergence of more cost-effective as well as diverse digital channels of marketing. Traditionally, marketing entailed “P” strategies that did not play any meaningful role in the establishment and maintenance of customer-company relationships. Indeed, traditional marketing strategies are considered to be based on assumptions that: Customers ought to avoid the responsibility of making decisions; customers are often passive and ought to be pushed as a result; customers often have great difficulties in the learning process; and that customers rarely use – or do not use at all – imagination. These general assumptions normally create a “push-based” ...