Introduction
The paper aims to shed light on the topic of emotional intelligence and determine the importance of emotional intelligence for effective leadership.
Emotional intelligence explained and example of the concept
Robbins, Judge & Sanghi (2010), in their book, described the concept of emotional intelligence as the ability of a person to realize his or her own emotions when experience them (to be self-aware), the ability of a person to detecting emotions in others, and the ability to manage emotional information and cues. For example, people who know their emotions and understand the reason behind their anger and deal with the situation without being angry and violating the norms ...