Business
In the given task, we have been asked to present a summary of our observation and interview data collection in a report form. We visited the Student Union to observe the cell phones habits of students. We stayed there for an hour to make a keen and rational observation. We also asked interview questions from chosen sample of students so as to get a better understanding of the mobile phone usage pattern and technological perception of the young generation. We have been asked to develop a better understanding of customer empathy map by the use of several interview questions ...