Introduction to Operations Management
Introduction Any self-sustaining organization, whether public or private that endeavors to generate enough revenue in order to offset the cost of operations and make profit must set specific objectives for its operations. Operations performance managers utilize different performance objectives in order to track and monitor the performance of their respective organizations. It is upon the manager to decide whether the priorities of the organization demand a balanced approached towards the performance objectives or a focused approach where the operations manager focuses on one of the five performance objectives (Kachru, 2007, pg.271). Besides the priorities of the organization, this decision ...