Introduction
This paper focuses on the key facilitation concepts and techniques, and it creates an action plan for Roger Corporation on how to apply the concepts to ensure the project teams manage their time well.
Ability to understand the culture and client needs
Understanding the culture of the organization and consumers’ needs is an essential technique of a facilitator that leads to better utilization of the available resources. While the culture is defined, the requirements of the clients may not be fully known. However, the facilitator should strive to understand these needs and document them during the project. Importantly, the facilitator should exhibit empathy, interview techniques and ability ...