Ballard Integrated Managed Services Inc. (BIMS) is a support services company that specializes in providing housekeeping and foodservices to corporations and institutions. Douglas Medical Center (DMC) contracted the services of BMIS. Barbara Tucker the General Manager for BIMS, at DMC noticed a change in employee morale for several months to include employee dissatisfaction, higher use of sick time, employee turnover, as well as other issues. No specific reasons have been cited for the morale changes. These changes have increased the percentage rate for employee turnover from the average range of 55% to 60% up to 64%. The increases for this turnover ...
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Introduction
Ballard Integrated Managed Services, Inc. (BIMS) is a service-providing corporation that serves Douglas Medical Center (DMC) where they provide food, as well as medical services. Over the years, the rate of employee turnover has exacerbated and quite unhealthy. With much transit from one employment to another, there creates a gap that takes a relatively long time to fill (Gomez-Mejia, Balkin & Cardy, 2008). The biggest challenge include time wasting while engaging in endless recruitments in filling-in the gaps left vacant by the departed employees. Additionally, Gomez-Mejia et al. assert that extravagant expenses in recruitment process, employment of part time employees highly paid ...