Abstract
This paper provides a detailed overview of knowledge management. Given the many perspectives on knowledge and knowledge management, this paper aims to provide a discussion of some of these perspectives, particularly with regards to conceptual definitions, the difference between information management and knowledge management, as well as some of the factors that contribute to a successful implementation of knowledge management in organizations. Finally, the writer of this paper provides some insight on how he, as a technical sales professional, and how IS professionals in general can make use of the information discussed in this paper for the betterment of their organizations.
Statement and Relevance of the Topic
Knowledge has ...
