Introduction
Operation performance of the organization influences significantly the satisfaction of the patients and the financial progress of the hospital. Evaluations of the metrics that determine the operation performance in the healthcare are critical in determining the quality of the healthcare given by the hospital to the patients and the influence of the quality of the healthcare to the satisfaction of the sick and to the financial performance of the clinic. The leaders of the Healing hand hospital had realized value-based quality of healthcare was the key driving aspect in the healing industry. Determination of the performance of the clinic ...