Effective communication is key in every IT project or any project at that. A project lacking communication surely leads to failure. Different forms of communications are required during the life cycle of an IT project. Proper communication doesn’t mean bombarding the project sponsor with numerous data, reports or issues that are unorganized because they may get frustrated and wouldn’t be able to see the real problems. Effective communications means having some communication protocols where organized and relevant information are disseminated to each concerned stakeholder.
Rupen Charma (2010) categorized three effective communication methods used in projects as: interactive ...