Introduction
Employee interviews are popular as part of the selection process because of its more personal nature and its ability to measure characteristics not accessible with other methods (US OPM 3). However, in a contemporary environment governed by anti-discrimination laws, drawing out an applicant’s behavior can be tricky and prone to misinterpretation for discriminatory hiring practices as in the case of Specialist Kayla Reyes.
An Overview of Facts
Army veteran Specialist Kayla Reyes, age 21 and had four years of overseas combat deployment, interviewed for a job in sales at Macy’s (Fashion Fair Mall in Fresno, CA) in February 2014 and was ...