Introduction
Conflict is a discord between two or more parties. The causes of the conflict differ depending on the situation or environment. Conflict is bound to occur when people are working or living in the same environment. The key is to approach and solve the disagreement in a sound manner that leaves both parties satisfied with the resolutions made. The process of resolving conflicts is known as reconciliation. Reconciliation is the methods of facilitating peaceful ending of conflict and retribution. The conflict resolution process is facilitated by a mediator (Barsky & Allan., 2014). In the world that we are living in ...