The Langley Files
CIA’s Perception of Knowledge Management
At the CIA, Knowledge Management (KM) is perceived as the technology or methodology that would allow analysts to access updated and accurate information quickly and easily (Varon, 2001). They perceive KM as an organized way of storing knowledge in the forms of records and files. With this perception, it is evident that the organization has a bias in the way it views KM. In particular, they are more technology than people-oriented and also more technology than process oriented. The organization seems to have the notion that having the technology alone is sufficient to implement ...
