Introduction
Communication is a two-way process that requires the understanding of both parties in order to be successful. It is the “process of exchanging verbal and nonverbal messages” (Zmorenski). Effective communication is necessary in security workplaces. Most companies spend thousands of dollars in order for their employees to be properly trained on effective communication. Communication is essential for all aspects in the business world. Lack of communication or misinterpreted communication can lead to failed job performance and could even lead to lawsuits. It is important for employees in all industries to be able to properly communicate in order to adequately do ...