Introduction
The article concerns the hurdles that Cody Fixer, who is hired as the new director for quality assurance department at his new workplace Greasex Line. Cody is not well conversant with the activities of the company and needs to consult his subordinates on various issues. The problems in the company dawn on him after his return from an interesting seminar for quality managers in manufacturing companies. He had inadequate time to learn the system so that he could he easily identify with the problems. He relies on his immediate subordinate Mark Hamler, who is the quality control manager. Mark ...
