Performance Management
Abstract Performance management is an essential element in any organization. Measuring an organization's performance harness the management's ability to evaluate the company's position and determine its capacity to stipulated objectives. Subsequently, through performance evaluation, an organization receives real-time data documenting its progress, strengths, weaknesses, threats, as well as potent opportunities. Therefore, the received information plays a focal role in guiding an organization towards achieving its mandate and surpassing numerous obstacles. Dr. W Edward Deming, an American engineer, lecturer, statistician, management consultant, and professor unveiled the System of Profound Knowledge. Though it marked the culmination of the professor's works, he ...