Introduction
The case examines the project for construction of a Business School for the University of Exeter, which was completed on time and within the forecasted budget by 2011. The objectives of the University involved (1) delivering a world-class research and teaching facilities to the University, (2) satisfying the needs and expectations of the student during and after construction, (3) enhance the School's position in the international educational arena. The objectives of the project team, however, included a variety of more complex elements. The core goal of the project was to deliver the facility according to the University’s project, ...