Management
Introduction The article by Hallowell et al. (2002) encompasses and analysis of the important managerial factors attributed to the Four Seasons Hotel’s business. One of the significant factors identified in the article is linkage between service culture and organizational culture. However the Four Seasons Hotel and Resort is still facing challenges in terms of the overlapping cultures despite enjoying its success as a premier European hotel. The discussion focuses on analyzing the context of the article under the lenses of organizational culture. In addition, the discussion will also highlight the prominent issues about the Four Seasons Hotel as ...
