Parkroyal Hotel
The centrality of asset management in the success of the hotel industry cannot be gainsaid. This paper explores renovation efforts at Parkroyal Darling Harbour Hotel in Sydney, Australia. In addition to monitoring things of value, asset management involves maintenance of physical assets. Renovation at the hotel involved upgrading the physical assets at the hotel to boost customer experience. Parkroyal Darling Harbour is a hotel built in the central business district of Sydney. The hotel borders Sydney’s major attractions and sites that make it ideal for customer experience. The attractions include Sydney Convention and Exhibition Centre, Pitt Street Mall, ...