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Best buy is one of the most successful companies in the USA, which has survived in the market despite the ever changing and market environment. Additionally, it has successfully contended with its rivals such as Walmart and Amazon. There are reasons as to why Best buy has achieved sustained competitive advantage. The company has established and maintained a well-trained sales personnel who are extremely knowledgeable about the products that they are offering to the customers (Loeb). To attain this, the company had to invest in the sales staff ...
