April 2nd, 2015
Briefly define benchmarking as it relates to the hotel industry. Benchmarking in the hotel industry is when the individual hotels will compare their performance to the performance of their competitor hotels. Then the information will be tracked by the subject hotel. The hotels will also compare their performance to the hotels in the pre-fined industry segments near the hotel.
Explain how hotels perform benchmarking.
The hotels will compare their own hotels to a variety of comparative group of hotels in order to gauge the performance of their performance. This is going to be done through a competitive set. A competitive set is a group ...
