Essays on Guests

A private club refers to any type of a club that is limited to private members thereby implying that it is not open to the public. It brings out the difference between a private club and a restaurant where the restaurant is open to anyone who can pay the menu process while the club is limited to private members (Davis et al. 34). The customer base is comprised of the registered members in addition to guests or new members, who have been accepted by board members after being recommended or sponsored by an existing member of the club. After ...

Improving the Operating Strategy of Marriott

Improving the Operating Strategy of Marriott The purpose of the report is to develop a recommendation for improving a company’s current strategy in order to remain sustainable in a highly competitive economic environment. The recommendation will be based on an analysis of both the external and internal factors that affects the company. This includes both qualitative and quantitative factors since the report is segregated into (1) environmental scan and risk analysis, (2) ratio analysis, (3) financial statement analysis, (4) weighted average cost of capital, and a (5) strategy development. The company chosen to be analyzed is Marriott International, ...

Effectiveness of the Ways Hospitality Businesses practice Sustainability

The hospitality businesses use different strategies to be sustainable and achieve numerous benefits that identify the effectiveness of those strategies. It can be ascertained by the example of Greek eco-friendly hotels. They focused on the sustainability by initiating the energy saving programs and reduction in solid waste. In turn, the hotels not only saved money but also experienced reduction in satisfaction in level of operating costs and increase in reservations. Furthermore, green programs led to upgrading of environment and society. The benefits gained by the hotels indicate the effectiveness of the strategies (Kapiki, 2012). Bruns-Smith, Choy, Chong and Verma ( ...

The hospitality industry has a lot of wastage in general. It comes with the territory as they are in service of people. For example, restaurants, hotels, guesthouses, lodges, spas, and so forth have to provide hygienic facilities. A lot of water is used to wash linen and other products. Hence, sustainability is an important aspect that these industries have to address. The hotel industry is most probably the largest in the hospitality industry, one should, therefore, give it some thought here. First, a short description of what sustainability means in general could be helpful. The understanding is that sustainability ...

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Part One: Product Description

‘Sometimes, reaching out and taking someone's hand is the beginning of a journey.’ The product or service that we intend to develop is called ‘A Touch of Love’- ATOL. We plan to build a luxury retirement home for the elderly. The physical location of the home will be in quiet and peaceful neighborhood and we will either build on a vacant site or take over an existing nursing home or small apartment, so that it can be refurbished to the needs of our business. The Home ...

1. Since food and beverage experiences are very personal, how do food service managers design programs that will please customers and keep them coming back? Ans. The primary purpose of food service managers is to ensure customer satisfaction. They ensure that the quality and standards of food and service are up to the mark and the programs are designed in such a way that the customers keep coming back. The programs should include proper training of the employees, effective and efficient supply change management, monitoring the methods of preparation, portion sizes and presentation of food, ensuring the safety measures, ...

Nanaimo Chamber of Commerce

2133 Bowen Road

Nanaimo, BC

V9S 1H8 Vice Chairman, Executive Director and President China Construction Bank No. 25, Finance Street, Xicheng District, Beijing, China, 100032 Dear Mr. Zhang Jianguo, It is our pleasure to have you as a noted guest at the annual trading festival held by the Nanaimo Chamber of Commerce. Following our phone conversation, I am glad to confirm that all necessary arrangements for your visit from February 1 to February 2 have been made. Please, find hereunder a detailed schedule of your stay. The lunch devoted to the annual trading festival will be held on February 2 at ...

The Greek islands have many opportunities for travelers, and it has become one of the most sought-after vacation spots in the world. These islands are historic for their beauty, with many worldwide travelers coming here for centuries for what th”ey believe to be healing properties. Recent visitors may or may not believe in healing waters or sun powers, but they are interested in a chance to be spoiled, get away, and enjoy the island’s vast natural offerings, as well as the luxuries of the sister islands and the ocean. Mykonos, part of the Cyclades island chain, is ...

DESCRIPTION OF FOODIE’S WORLD WEBSITE

The website provides collection of recipes about different kinds of food across cultures worldwide. The world has become like a village and people from all walks of life are intermingling and sharing their cultures. It further leads to adoption and acceptance of certain cultures that were never aligned to a particular. Consequently, many people have developed appetite for foods from other cultures. However, they experience serious challenges in preparing the foodstuffs. Based on the above assertions, it is important to create avenues to help such people understand how to prepare foods from other cultures. Foodie’s World comes in ...

Completion Date

CONTENTS I. Background3 II. St. Regis Mumbai: Strategy & Implementation: Overview...5 II.I. External Operation Environment: Opportunities & Threats6 II.II. Internal Operation Environment: Strengths & Weaknesses..7 II.III. SWOT Chart...8 III. St. Regis Mumbai Strategy: Evaluation..9 III.I. St. Regis Mumbai Strategy: Mission & Objectives9 III.II. St. Regis Mumbai Strategy: Business Model9 III.III. St. Regis Mumbai Strategy in Theory..10 III.IV. Recommendations11 IV. Conclusion..12

References.14

St. Regis Mumbai: Strategy Implementation Analysis I. BACKGROUND St. Regis has a global presence of 58 hotels in four continents: North America, Africa, Asia and Europe in 23 countries ("Global St. Regis Hotel List," n.d.). St. Regis Mumbai, one of St. Regis's hotels ...

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Mission statement: The mission statement of the company is to provide the best

integrated wedding memory experiences for couples and families. Company vision: The vision for the company is to launch new innovative services in the wedding market and be the leader in delivering great wedding experiences.

Business goals and objectives: The wedding market has undergone changes.

New technology has enabled businesses to innovate and deliver engaging and new experiences at weddings. Our goal is to target the wedding market by enhancing the traditional and delivering the contemporary. We will use many different ways to stay relevant and modern. We will employ new digital technology and skills to augment the services and seek a ...

Introduction

The Happiest Place on Earth - Disney World in Orlando, Florida. Or is it actually Disneyland in Anaheim, California? Both parks have similar attractions and philosophies, but the size and amenities of the two locations create a clear preference of visitors for one park over the other. That preference, however, depends on the personal likes and dislikes of the families who visit the two parks.

Difference: Size

The two parks are different in that they are of vastly different size. Disney World, located near Orlando, Florida on the east coast covers about 43 square miles. (Dayao, 2014) It encompasses four separate ...

Payment methods and technologies have shifted a great deal over the years. Gone are the days where cash and check transactions make up the bulk of the give and take that occurs when people engage in commerce, travel and otherwise spend their money. Credit and debit cards have ruled the roost for a while but some new contenders are starting to emerge. The first major alternative to the conventional credit cards and other more traditional methods was PayPal (PayPal, 2017). However, smartphone-enabled technologies such as Apple Pay, Samsung Pay and Android Pay are starting to dominate the commerce and ...

The Ritz Carlton Hotels & Resorts partners with Sea Turtles 911

for the Conservation of Sea Turtles

Introduction

After conducting an analysis and assessment of corresponding scientific literature and recent updates in the news, it is possible to make a statement that the concern of sustainability and environmental protection is a rather urgent one on the international scales. At the same time, insignificant attention has been paid to the effect, made by the planned events on both built and natural environment. For instance, such events usually involve creation of the new infrastructure in the locations, which may be referred as environmentally-sensitive ones. In such cases, there is a need of transporting ...

Introduction

In the contemporary era, there is a need to adopt a mechanism in which one can serve better in the business setting in different cultures. Today’s global business society is composed the various cultures in which people face the various business environments. The manner of doing business in each of the nation affects the manner of doing business (Aslani, Brett, Ramirez-Marin, Tinsley, & Weingart, 2011). Culture is important in business, and it has an impact on the strategic direction of the business; it can also have different effects on the management of the internal structure of the organization as ...

Technology Trends in the Hospitality Industry

Introduction Technology is a major driver of all business in the world today. The mechanization of services leads to short lead times and eventual savings in operational expenses. The savings in turn lead to an improvement in business profits. Technology is also a major driver of the current global nature of business. In particular, developments in the transport and communications sector play an important role in globalizing business. The connectivity of the world means that potential customers learn of new services and products as they arise and expect them wherever their location. Consequently, new technologies spread quickly and the ...

Discussion of Banyan Tree Green Homes Program

Banyan Tree Green Homes Program 3 Introduction 3 Concepts and Theories of Sustainability 3 Analysis of Banyan Tree Green Homes Program 5 Sustainability Motivations 6 Sustainable Business Practices 7 Benefits of Adopting Sustainable Business Practices 8 Challenges Facing Sustainable Business Practices 9 Recommendations 10 Conclusion 10

References 12

Banyan Tree Green Homes Program Introduction The hospitality industry is an important part of social, economic and environmental development given its role in leisure services and tourism throughout the world. Given the rapid changes observed in the industry, it is important to understand the potential threats that the various activities undertaken in hospitality ...

INTRODUCTION

The South West (SW) Wedding Awards is the biggest event conducted each year throughout the Plymouth, United Kingdom (UK). The event caters number of wedding photographers, event management firms, wedding beauticians, and every contributor adding the value to an event. Our organization, Bell-Pickle Hospitality, is contracted for providing food and beverage services for the gala event. It is an opportunity for our company to serve the best audience with excellence and establish a goodwill. Our audience in the Plymouth gala event includes the wedding specialists, wedding organizers, and related wedding service providers. Since the purpose of this gala event ...

Q.1 The elements of the plaintiff’s claim for damages against the hotel as the employer include loss of income/earnings or economic loss and pain and suffering. The complaint against the animal keepers as guests is a breach of the duty of care constituting negligence. Examples of animal diseases that one may contract as a result of being around or handling animals include zoonotic diseases such as anthrax, brucellosis, leptospirosis, arbovirus, and Campylobacteriosis. To avoid infection by these diseases, the care that one should include the use of personal protective equipment such as boot, aprons, overalls, goggles and gloves, ...

Everyone, male or female, is subject to the whims and the pressures of society. Of course, not everyone has to bow or bend to the demands of society: there have been a plethora of counterculture movements that have focused on the need to rebel against the mainstream and against the demands that society places on people to conform. Human beings seem to have a simultaneous need within that drives them to want to stand out from the crowd, but also drives them to want acceptance from the crowd. For many, acceptance from the crowd requires conforming to many arbitrary ...

Internship Report – March – August, 2016

Introduction This report is an internship report that discusses the elements of my internship at the Oriental Garden AS, Norway. This is a Chinese restaurant in a major European city where there is a crosscut of cultures and identities of consumers. This report will focus on the theoretical knowledge acquired and the effectiveness of the training that was undertaken. This report will also present aspects of my reflective log and provide a conclusion on the overall impact of the internship on my personal abilities, and knowledge.

The internship was done in Oriental Gardens, Oslo. It is an upmarket Chinese ...

The case involves a guest of the hotel in Jamaica, where a guest was severely injured while working out in the fitness center of the hotel.  

Issues:

What jurisdiction and law should apply for the case? The jurisdiction and law that should apply here is the Jamaican law, in Jamaica. The US law in Miami cannot apply because, as stated in 28 U.S.C subsections 1391(a), a US court only has jurisdiction in such cases over the defendants where at least one defendant is domiciled in the particular judicial district. This principle has been affirmed in the case of Steven ...

Introduction

The role of the front desk is essential in every hotel. All the operations of the hotel are dependent on the front desk. The guests must have to contact the front desk in order for the accommodation. There are several responsibilities of the front desk, which includes the booking of the room, the front desk registers all the complaints of the hotel, and they reserve the booking on the phone. The financial success of every hotel is fully dependent on the services provided by the hotel and the front desk. It is essential that the front desk provides the ...

Executive Summary

The proper analysis of both micro and macro environmental factors of a business is important since it keeps any particular organization ahead of its competitors and also ensures that operations are stable. The environmental analysis provides the business framework upon which the organization leverages for its strategic plan. It is important that companies keep in touch with various environmental changes that take place so as to improve the sustainability of their operations. The hospitality industry is among the sectors that face frequent changes in the environmental factors thereby triggering the need for global companies such as Hilton Hotels and ...

Quality Service and its Impact in the Hospitality Industry

In any service-oriented industry, delivery of good, quality customer service is the key to longevity. The question now is if the business can sustain giving consistent, high-quality customer service. Quality service, simply defined, is how a business brings forth their products or services on the highest possible scale in their effort to meet the customer’s demands and exceed their expectations (Kapiki, 2012). Delivery of good customer service sometimes differentiates one hotel, for example, from another and creates a lasting impression that ensures repeat business for that particular hotel. Due to the industry’s competitive nature, the impact of ...

Introduction

In the modern day, competition has led organizations to re-evaluate their strategies and identify new approaches to enhance their competitiveness. The need to improve the competitiveness of businesses has to the identification of efficiency improvement measures to enhance efficiency that leads to increased productivity and profitability of the organization. Junction Hotel is strategically located and it has operated for a long period. However, with the changing trends in the business environment, there is an increasing need to enhance their efficiency strategies to enhance their competitiveness in the business environment. Organizations adopt strategic approaches through effective management of human resource ...

The considered fire emergency event was in the Rosemont Hotel located in the city of Chicago. The Rosemont Hotel is part of the Hampton Inn & Suites Hotel. The hotel is located 2.5 miles from the O'Hare International Airport 17 miles from the downtown of Chicago. The nearest fire department station is located in the International Airport with a 7 minutes range. The event was last August 04, 2016 and affected one floor of the hotel (Armentrout, 2016).

The Rosemont Hotel fire steps were the following:

Incipient Step: In this phase, there are no flames, there is a little smoke, the temperature is low; a lot of combustion ...

Introduction

The hospitality of a people is a welcome and pleasant asset in a fast-paced world. Of course, one thinks of the hospitality industry when considering the term. However, true hospitality, as will be defined in this document, cannot be duplicated because of the aspect of generosity, without expecting anything in return. Having lived in the country of Ireland, between the areas of Ballintober County, Roscommon, and South Dublin County, it was learned that the people in the country of Ireland possess a sense of hospitality that has a warm effect on those who experience it. The hospitality of the ...

An Assignment Submitted by

A wedding dress, or a wedding gown, is an elegant clothing which a bride wears to her wedding ceremony. Usually the wedding dress is white, but the bride can actually choose any colour she would like to. There is also a variety of style solutions to the wedding dress depending on fashion trends, the festivity of the wedding ceremony and the choice of the bride. The style of the fashion dress depends on the cultural traditions of every particular country, but in the Western tradition it is accepted that a white dress with a veil is the most classic ...

Current Trends in the Resort Industry

Tourism and recreational industry continue to strengthen its position as one of the major international drivers of economic and social affairs. World Travel and Tourism Council outlines the shift in the strategic direction of development of the industry, where organizations, directly and indirectly, involved in tourism activities should become more aware and concerned with the impact of tourism and related sectors on wellbeing and wealth of the of the global population (WTTC 3-4). With the above in mind, some of the major and newest trends in tourism and the resort industry specifically include ecotourism. The International Ecotourism Society is ...

4. Environmental Analysis 4.1. Operating Factors Some of the common goals in any restaurant regardless of size is the desire to make money, control food and labor cost and to retain employees . A restaurant is one of the toughest businesses to run successfully because of the long hours involved, the high turnover and the relatively low pay when compared to the number of hours. Therefore it is clear that human resource is a critical operating factor. An understanding of the nature of the market is also essential; factors like market saturation and market trends are critical to operating a ...

The local business is a small chain restaurant located inside a shopping mall, which offers a mix of American and Mexican cuisine. The business uses around 150-200 square meters of space with the kitchen at the back portion separated from the dining segment with a wall and a swinging door. The business has around 7 employees manning the dining section of the restaurant with one employee manning the entrance, the manager, a cashier and four other employees, which are considered as the waitstaff. The business has a single entry/exit point, which is manned by one employee for the purpose ...

Sheila Renee White MAYO, Individually and as Administratixof her Minor Children, Rina Mayo, Jaclyn Mayo andPaige Mayo, Plaintiffs-Appellants,v.HYATT CORPORATION, Defendant-Appellee. No. 89-3576Summary Calendar.

Background Information The case was a collective petition from Sheila Renee Mayo along with her three minor children. It was an appeal case based on the district court’s summary dismissal of their case on grounds of insufficient evidence to support the claim. The claimants had sued the Hyatt Corporation, through Hyatt for the death of Jack Mayo the husband and father of the petitioners consecutively. The district courts found the deceased 100 per cent ...

A Response Paper

There are many departments that visitors enjoy being part of, but hospitality is the major department that is envied and enjoyed by many people across the world. Hospitality is generally a reception distinguished by being friendly and generous for entertaining guests. Guests always prefer a favorable environment especially on hygiene, because they prefer better place in terms of security and hygiene than their own homes. Therefore, a hospitality department has the entire professional to ensure that everything is right to the level best of the clients. However, things might not always go as planned, and at one time or ...

V O.C. SEACREATS, INCORPORATED; Leighton W. Moore, Jr., Defendants- Appeallees.

Top Four (4) Facts:

Fact 1: the defendant had put up nine ‘NO DIVING’ signs at the property placed on the lower and upper decks. The signs were of a significant size and in distinct colors that made them visible to the intended audience. The five feet blue sign placed near the ladder leading to the water was the most distinct of them all and visible to all visitors. On the night of August 12, 1990, all the nine signs on the property were present and ran across the rails of the upper ...

Operations Management: Case of Holton Hotels

The success in business operations is possible through skillful and strategic approaches to various aspects of the operations. Every business organization depends on its stakeholders who are essential pillars of the success (Walker et al., 2015). In particular, customers are highly valuable for a business organization. The modern business environment is highly competitive. Some current successful organizations may fail in future due increased competition and the imitation of their strategies as well as intrusion into their business intelligence by the competitors (Walker et al., 2015). Therefore, the managements have to improve their approaches to business operations to align them ...

Introduction

Natural disasters (e.g. forest fire, hurricane, tsunami) and persistent terrorism attacks remind companies, guests, and staffs of the hospitality industry to be ready for all forms of emergency. Security is not confined to only one element. Rather, it has been categorised into different kinds ranging from property damage prevention to potential injury and death within the hotel vicinity. To enhance security, numerous hotels have used closed circuit televisions, smoke detectors, fire sprinklers, and electronic locks. Hence, there are three types of security, namely, security of systems, security of persons, and physical aspects (Kusluvan et al., 2010). This paper discusses ...

Analysis of Activity Data Set of Restaurant Guest Counts

Analysis of Activity Data Set of Restaurant Guest Counts

Introduction

The present paper discusses a business scenario under the background of business data collected to inform the managerial decisions for the purpose. As per the scenario, the decision maker being a manager of a small town café which enjoys robust guest inflow during the summer months and a small population from among the residents are visitors to the same during the off season is faced with staffing decision problems. The season typically starts around the Memorial Day each year. The café adjusts its staffing based on the guest count during ...

Research Paper Draft: The Hospitality Law and Privacy

Introduction Privacy, including information privacy, has become one of the great concerns of our modern information society. Each day, without much difficulty, one can find a news story or report concerning some question of privacy. The main focus of these questions, however, have centered around the age-old debate between what is the best balance between security and privacy. That is to say, very little public, media or government attention has focused on other equally important areas of privacy including privacy in the private sector, such as in the hospitality industry. Nowadays, the hospitality industry increasingly has access mountains of ...

I have always worshiped Margaret Mitchell and her masterpiece “Gone With the Wind” has been my favorite book for years. Therefore I have decided to visit Margaret Mitchell House in Atlanta. On 11 June 2016 I with my best friend, who is also Margaret Mitchell’s fan, attended the house, where great writer wrote her Pulitzer-Prize winning novel. We approached the museum in 12 a.m., bought tickets and started our tour with the first exhibition, Crescent Avenue apartment. In 1925, she settled in this house where the famous novel was written, together with her second husband. Their family occupied ...

The Emerald is a 4-star hotel located in the city center and offers an assortment of services. The major goal of the management is the provision of comfort and unpretentious luxury and charm along with the integration of the best available technology. The hotel currently accommodates leisure tourists, business travelers, contracts, and small and large groups of people. It consists of 250 rooms (200 standard and 50 premium rooms). It also has a restaurant with 125 available seats and adjoining 50 seats in the bar lounge section. In addition, The Emerald has a bay exercise room, a conference and ...

Literature review2

Research methodology..3

The purpose of using interactive digital menus in restaurants and pubs.4 The examples of a digital menu integration in trading venues5 The benefits of using interactive digital menus6 The working principle of e-menu in restaurants and bars 8 Conclusion....10

Bibliography 11

Introduction The current technological conditions are fascinating. The struggle between the outdated technologies and innovations can be seen every single day. The printed information has been already replaced by digital technologies, cell-phones have been replaced by smartphones, tablets and laptops replaced books and journals, and even in restaurant industry, the old-fashioned paper menu is being replaced by new ...

Revised Documents

Work Breakdown Structure of Wedding The project of wedding include three main activities like invitations, food and bridal. The factors of invitations will include the activities, such as creating of guest list, printing of invitations, mailing of invitations, and waiting for RSVPs. On the other hand, food include the activities like finding of caterer, finalization of menu and catering the wedding. In addition, bridal activities include shopping of bridal’s dress and shoes, choosing the banquet, and tailoring and fitting. Work breakdown structure of the wedding provides an overview of the activities of the project that are needed to ...

Introduction

David Foster Wallace was an American writer whose work includes novels, essays, and short stories. He is a professor of creative writing. His most famous work was his novel Infinite Jest, and The Pale Cream. He has been recognized by various institutions and persons for his elaborate work in the development of English literature. Wallace work include both fiction and non-fiction work. His work is mostly concerned in moving beyond the metafiction and the irony that is associated with postmodernism. Some of his other nonfiction works include the John McCain 2000 presidential bid and the September 11 attacks. We ...

Literature

Despite having different backgrounds on leadership skills, Gilgamesh and Enkidu grow to become more alike in the sense that Gilgamesh learns to be respectful to humankind, just like Enkidu. The two learn an important lesson after having a disagreement and fighting; but in the end, they show no enmity towards one another. There are ten ways in which these two friends got to be quite similar. Gilgamesh identifies himself as a protector. This character is revealed when he goes for an adventure with Enkidu to kill Hambaba, whom he considers too evil to protect.

Gilgamesh learns to identify with ...

Although the tourist industry encourages the local population to cheat creating the ‘staged authenticity’ to attract as many tourists as possible and allows the visitors establishing their own rules for money it is still possible to turn the tourism into the constantly developing and profitable sphere with the unspoiled nature and respectableness towards both hosts and guests. Nowadays, more and more people have an opportunity to travel to broaden their mind and gain more experience from the daily routines and lifestyle of other people from different parts of the world. The awareness of the concepts of tourist sphere such ...

Walt Disney Corporation has a loyal base of consumers that is long established since its founding in the 1920s. Today, Walt Disney Company comprises over 5 distinct business components including Media Networks, Studio Entertainment, Interactive, Parks and Resorts and Consumer Products. Constantly emphasizing a dedication towards creating timely entertainment for the whole family, Walt Disney passed on a legacy towards maintaining fantasy, a legacy which its theme parks continue to be known. This papers considers the history and place of the amusement part industry via a situation analysis. It specifically considers Disney by identifying its strengths, weaknesses, opportunities and ...

Business Negotiation Skills Improvement Conference

Business Negotiation Skills Improvement Conference

Negotiation is a method by which people settle differences. The purpose of negotiation is bringing people to compromise or reaching agreements, and avoiding argument and dispute. It is a professional communication and could be improved by skills.

Purpose of conference (Workshop)

Our team conducting this conference is by the purpose of helping businesses to improve their negotiation skills during negotiation meetings, and allowing businesses to have a win-win situation. Lack of preparation usually lead businesses to have lower benefit than they deserve to have or they expected. Besides preparations, negotiation tactics during the meeting also has sizable effects ...

The Boston Harber Hotel is one of the most cherished and prestigious hospitality and accommodation destination for many travelers in Boston city. It has served the service industry with memorable moments of history, recognized as a leader-service provider in the industry. The hotel is located at the historic Rowes Wharf in the Bostan's city scape. It attracts a large number of travelers in the city with a promise of variety of services. Their services range from the normal restaurant services and accommodation services. They also provide human therapeutic services such as the Spa and fitness facilities in the industry. ...

The Role of HRM in Hospitality

Jerpi (2016) discusses that there are many issues related to HR in the hospitality industry. These issues include management skills, company procedures and policies, and training. The author states that as far as management skills, that many within the industry are often promoted without receiving the necessary training to actually do their job. As such, there are managers within hotels and other hospitality related businesses who do not have the specific skills and/or training to deal with issues related to customer service. It appears as though human resources departments along with individual supervisors are recommending that people get promoted ...

Leadership & Body Language in Hospitality

INTRODUCTION Hospitality is a service-oriented industry. By definition, service is hospitality's most fundamental component based on which needs of customers, internal or external, are met. In order to better serve customers, hospitality organizations invest in every possible means to make customers satisfied. This covers changes from as broad as B2B strategic partnerships, international expansions and segmentized promotions) to small-scale as dress code, menus and decorations. In so doing, hospitality companies endeavor to add value in an industry growing more competitive, particularly by recent adoption of ICT platforms and applications enabling immediate peer-to-peer, B2C and B2B feedback. The case for ...

Guest Satisfaction and Guest Loyalty

Introduction 3 Main Section 4 Arguments Against the Correlation between Satisfaction and Loyalty 4 Arguments For the Correlation between Satisfaction and Loyalty 6 Opinion: Increasing Guest Satisfaction results in Guest Loyalty 10 Conclusion 13 Introduction This paper will attempt to explore the intricate relationship between guest satisfaction and guest loyalty. There has been an ongoing debate on why guest satisfaction does not always result in guest loyalty, and it is an interesting topic of study. The opinion posited is that guest loyalty is the product of superior guest satisfaction (as opposed to just regular satisfaction) and that this superior ...

Abstract

The purpose of the paper is to assess the impact of Airbnb, the company that makes it possible for people from different countries to hand over their property to strangers, on the hotel industry. It is known that Airbnb is the third by cost value private IT-company in the world as its value is $25.5 billion. It is estimated that flow of orders of rooms for the night to Airbnb may increase from 79 million in the current year to 500 million over the next five years (and up to a billion within 10 years). In general, from a ...

The grammatical functions in the main clause of each of the sentences include: Subject, Direct Object, Indirect Object, and Subject Complement. 1. Mary didn’t tell me where she had found the missing scissors. [Mary] – Subject. [me] – Indirect Object. [where she had found the missing scissors] – Direct Object.

The fancy sports car his mother had bought generated a great deal of excitement.

[Car ] – Subject . [a great deal of excitement] – Direct Object.

Bill seemed thoroughly satisfied with the condition of the residence.

[Bill] – Subject. [satisfied] – Subject Compliment. [with the condition of the residence] – Direct Object.

Beatrice claimed that she can achieve a perfect score on the assignment.

[Beatrice] – Subject. [that she can achieve a perfect score on the assignment] – Direct Object.

Our guests walked to the shopping mall in the afternoon.

[Guests] – Subject. [to the shopping mall] – Subject Compliment II. Ian appreciated the gift which he ...

Hilton Hotels SWOT Analysis

The SWOT analysis identifies the weaknesses and strengths as well as the opportunities and threats for Hilton Hotels in efforts to improve its global competiveness.

Strengths at Hilton Hotel

Hilton has over the years relied on employee motivation as a way of retaining best talents and minimizing turnover rates that are common problems in firms operating in the industry. Through offering employees an opportunity for personal and professional growth by organizing training and development programs and offering attractive remuneration, employees are committed and dedicated to sustain long term success of Hilton Hotels. Lower employee turnover and higher retention rates are among the strengths ...

A Fossil fuel power station is a plant location where fossil fuels are burned producing electricity. Such fossil fuels include petroleum, natural gas, and coal. There are power plants which are designed for continuous operations for large scale purposes called central station fossil fuel power plants. Fossil fuel plants in many countries are used in the provision of electricity. They have machines for conversion of heat energy from combustion of fossil fuels into mechanical energy that operates an electrical generator producing electric currents (Camus et al. 154). The Samso Island is planning to exhaust the application of fossil fuels ...

Activity Data Sheet

Activity Data Sheet The sample of the data collected is suitable quantitative data for the business scenario as it assists in pinpointing the actual period when the café should increase its staff to cater for the increased number of guest needs. Every business especially those in the hospitality industry need to collect data over time such as what has been done by The Littletown café to make predictions on the number of guests to be expected and required number of staff that can serve guests within minimum time possible. Those cafés that experience fluctuation in the number of ...

Published in 1889, Laura Esquivel’s Like Water for Chocolate is set in revolutionary Mexico of the early twentieth century. At that time, society and the family institution exercised an authoritative and oppressive control on women’s activities and expression; in fact, such control had existed since colonial times, Up until recent times, women had been playing a subservient role from which even in the twenty-first century they are still struggling to break themselves free. Not only were women denied participation in society and politics as individuals with their own voice and identity, but they were mostly confined to ...

Human Resource Management

Rights of Workers and the Consequences of Unfair Labor Practices The National Labor Relations Act (NLRA) was enacted in 1935 by the Congress to protect the rights of both employers and employees, to encourage collective bargaining and prevent unfair labor practices that may harm the welfare of workers and the country’s economy (National Labor Relation Board, 2016). The NLRA assures employees of the private sector the rights of being able to organize into trade unions, participate in collective bargaining to champion for better conditions at work and better terms, and take collective action (strike) when necessary. Under the ...

Events that led to the influx of refugees in Turkey

The Arab Spring that was experienced in African countries like Egypt, Tunisia and Libya, inspired the protest against President Bashar Hafez al-Assad’s government in March 2011. The government, in response, sent its forces to contain the protest, and as a result, Syria plunged into civil war (Carpenter 2). As the war continued, alliances, mini-alliances and shifts took place throughout the region, and this led to a complex situation as the war developed dimensions involving Islamic extremists, Assad’s government, rebel groups and ethnic groups. In July 2011, defectors from the Syrian army organized a Free Syrian Army and ...