Overview of the Product or Service
Providing quality care is one of the primary goals of every clinical setting (Alvarado et al., 2006). Regardless of the clinical setting itself, patient care must remain the main focus for the organization: however, maintaining cost-effective procedures is also a key component of good clinical practice. Good patient care relies on the ability of the staff to communicate, as well as the ability of the organization to meet the specific needs of the patients (Alvarado et al., 2006). For clinical care centers that are open twenty-four hours a day, there can be problems with patient care when staff changes ( ...